Chubb is a property and casualty insurer with more than 10,000 employees worldwide, providing insurance for individuals and businesses across the globe. “Never compromise integrity” was a core principle of our founders, and more than 130 years later, this principle is still core to who we are, how we work and how we treat our customers today.
Why do we purchase insurance? So that when we suffer a covered loss, there is someone on the other end that has our back and will help make us whole again. That's what we do at Chubb – we are there for our customers when they need us most, and deliver on the promises made when they purchased their Chubb policy.
At Chubb, we know that a commitment to our customers starts with a commitment to our employees. We are dedicated to training our employees to succeed and supporting them as they grow their careers. We recognize the value of diversity – diversity of thought, gender, race and experience – and we value the unique skillset that you bring as a veteran. We sincerely thank you for your service, and would be honored to help you continue your journey at Chubb."
In my current role as Claim Operations Manager, I provide leadership and guidance to the regional Claim Operations team. My day–to-day responsibilities include coaching, motivating, evaluating and providing feedback to my staff. I also ensure regulatory compliance with state Workers Compensation Boards and adherence with Chubb Service Level Agreements (SLAs) and Best Practices. Another key aspect of my position entails developing, recommending and implementing workflows and processes that support the needs of our Claim partners and customers.""
As you prepare to transition from a military to a civilian career, my advice would be to invest in hiring a professional resume writer who can pull out the military skills that most closely align with the civilian position/industry you're interested in. This was an invaluable service to me when I first entered the workforce. I'd also say, don't be intimidated by the language found in job postings when conducting your job search. Carefully compare the skills required in the posting to your “transferrable” skills. You'll be amazed at how many skills you have that transfer into the civilian sector. Lastly, practice behavioral interviewing - you can't do it enough!