Military service members have always played a tremendous role in our history and culture, beginning with our founder Jack Taylor who served as a decorated naval fighter pilot in World War II on the USS Enterprise.
Lessons Jack learned during his military career including dedication to service, integrity, team spirit and hard work influenced the way he did business. Today, the Taylor family still owns Enterprise Holdings and is committed to maintaining our founding values and reflecting our deep military heritage.
Taking care of people. That's what working at Enterprise Holdings is all about. With a global network that spans more than 90 countries, and with 100,000 employees, it's also how we've become the largest car rental company in the world. And as a family-owned, privately held company, we make decisions based on the long-term, sustainable growth of our brands world-class brands that include Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental. That kind of success leads to amazing opportunities when you join our team.
In my current role as an Area Manager I am responsible for the retention and development of more than 30 employees. I coach and train them on expectations for customer service, growth of their operation and profitability of their locations. I ensure they have the necessary resources and tools to run successful day-to-day operations. I enjoy my role primarily because I can directly impact my employees' lives in a positive manner. I am able to draw experience from being a leader in the military and motivating my troops to achieve high results. My job varies just like in the military and I have the autonomy to be creative."
In respect to my job search prior to Enterprise Holdings my advice would be to search for jobs where you control your career. In the military, if you had the performance it was not hard to be promoted. This is great because you are not limited to having to spend years gaining experience. I love the fact that I am in the driver's seat of my career at Enterprise. I attribute my success at Enterprise partly to the military, because the military values the discipline and effort it takes to complete missions. I developed great work ethic, pride, and discipline, and Enterprise's values not only mirror these attributes but reward them as well."
As"a Reservation Sales Team Manager, I manage 17- 20 employees remotely. My job duties entail; monitoring employee performance and coaching towards goal attainment, conducting regular, timely monthly recaps and annual performance reviews, driving exceptional performance, maintaining quality standards, and making effective independent decisions on day to day business/employee challenges. " I serve as a mentor to fellow Team Managers and Management Trainees. I provide them with overall management advice and best practices." I also share my time management expertise with them; giving tips on how to better manage their workload, prioritize, and meet deadlines. ""
The skills you gain in the military (teamwork, discipline and resilience) are the ones you need to be successful in any organization. My ability to manage my time wisely, meet all my deadlines, and my attention to detail was definitely enhanced. These are definitely my biggest strengths today. When transitioning back into Corporate America I was able to tap into these strengths after being away. My best advice would be to jump into your new role and don't be afraid to use that training and experience you gained while serving because this is what sets you apart and puts you in position to be successful in any role you take on.