As a Reservation Sales Team Manager, I manage 17- 20 employees remotely. My job duties entail; monitoring employee performance and coaching towards goal attainment, conducting regular, timely monthly recaps and annual performance reviews, driving exceptional performance, maintaining quality standards, and making effective independent decisions on day to day business/employee challenges. I serve as a mentor to fellow Team Managers and Management Trainees. I provide them with overall management advice and best practices. I also share my time management expertise with them; giving tips on how to better manage their workload, prioritize, and meet deadlines.