I have been in the electrical industry for the past 17 years in many facets of the industry, ranging from installation of transformers (12,000 volts) and underground residential service (120/240 volts), to positions in IT support, Dispatching and Work Planning to now being a Front Line Supervisor of Customer Field Operations. My current day-to-day duties include providing guidance, management and oversight to 62 employees whose duties include installing smart meters, while phasing out the old style meters to be able to provide our customers with more efficient options for managing their energy use. I review strategy plans and installation order route plans in advance and then relay all pertinent information to my crews in our daily safety briefing before they depart to the field. I also drive to appointments and scheduled visits, which may include quality and safety audits on my technicians, customer visits, pre-job site walk downs with the planning department or other emergent issues/duties as they may arise. Just like we did in the military, it is vital to learn the skillsets of your employees, so as a supervisor, you can help them concentrate on their strengths, while helping them develop their weakness opportunities.