As a project manager responsible for strategic processes, I continually work toward operational improvement. The projects for which I’m responsible help bridge the gap between my department’s high-level strategic vision and the implementation of daily operations. Each project is like a puzzle; I enjoy mapping current business practices and finding the missing pieces that will create additional efficiencies. After eight years of activated service with the U.S. Army Reserves — including deployments in Iraq, Jordan and various stateside locations — this is my first corporate job. My military experience prepared me for work in a corporate environment by enhancing my adaptability. Psychological Operations taught me valuable skills in communication, leadership, efficiency and drive; I use this skills every day at Nationwide.