Spectrum is at the intersection of technology and entertainment, facilitating essential communications that connect more than 25 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Spectrum's business strategy and it's the philosophy that guides our 90,000 employees.
As a veteran or active military service person, you've worked hard to succeed in your mission. You've given your best, developed your skills, and made the world a better place. Now it's time to give you a hero's welcome as you take your next step—as part of our team at Spectrum. Explore our rewarding career opportunities—we're always looking for talented individuals like you who have a military background. We've identified opportunities that might be a good match with your experience and skills. No matter which role you pursue at Spectrum, as a member of our team you'll be supported with great benefits and opportunities to grow professionally.
Perform underground and aerial cable service installations and disconnects. Configure coaxial drop system to meet Spectrum installation standards. Analyze, maintain and repair residential coaxial drop system, phone wiring data network equipment and service. Install Spectrum customer premises equipment while maintaining an accurate and complete inventory of all company-issued equipment.
Provide technical point troubleshooting for NOC issues/events/outages. Drive issues related to vendor faults and outages to resolution. Provide surveillance of the Spectrum applications using all applicable NOC Network and Systems Management Tools. Perform initial troubleshooting, problem analysis and isolation of network and system events in accordance with Spectrum NOC incident-management guidelines.
Present information via face-to-face contact with potential residential customers about our exciting core products/services including Cable, High-Speed Internet and/or Digital Phone. This is a residential sales position where you conduct in-home sales presentations to gain new business. Demonstrate product features and channels while providing marketing and customer service information to subscribers.