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Meet

John

Meet

John

Customer Success Officer
U.S. Army - Captain, Engineer Officer
About

I am responsible for our Splunk’s Customer Success organization, which assists our customers in adopting Splunk’s technology. We work to ensure that we help our customers achieve their desired outcomes and digital transformations within their organization. Over time we hope our actions will assist in developing long-term customer relationships that promote retention and loyalty.  We work closely with customers every day to ensure they are satisfied with the services and technology they receive from Splunk. 

Advice

Be positive, open, honest and flexible. Find and try to align yourself with leaders who recognize your strengths, while helping you adapt and develop the skills needed to excel in the civilian workplace. Find other veterans in your organization who have made the transition and ask for their opinions and feedback.

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