Are you looking for a challenging, but rewarding account/territory management role in SMS&P? Are you interested in the Corporate Accounts space and the opportunity to drive revenue growth and customer satisfaction? Are you able to build relationships and are you interested in growing new business in a high paced environment? If so, then being an Account Manager iin the Corporate Accounts (CAM) space is the right place for you! Key Responsibilities for the Corporate Account Manager role include: 2 + years Strong Centrally-Managed Customer Relationships - managing a portfolio of 20-30 existing customer accounts; primarily via remote means with occasional face-to-face meetings Develop Line of Business and CxO contacts in owned and shared accounts; develop customer relationship map; conduct regular business reviews Effective & Actionable Territory & Account Plans - 15% Lead territory & account planning process to achieve revenue, customer satisfaction and scorecard goals; include strategies to win share from competition (Google, Oracle, Open Source/Linux, Salesforce.com, VMWare) Contribute to partner plans aligned to territory/account opportunity Create/orchestrate profiles for each owned account (leverage tools in order to get information into our CRM) Healthy, Predictable Pipeline that Meets or Exceeds Quota Expectations - 20% Prospect and identify opportunities; coach virtual team on how to maximize opportunity generation Qualify and facilitate the qualification of opportunities Prepare monthly forecasts and pipeline reports, using Microsoft?s tools and resources Well-Developed Opportunities and Closed Revenue in MSSales tool - 30% Ensure evaluation plans are in place for each opportunity in assigned accounts Orchestrate internal/partner resources in opportunity sales engagements Remove obstacles for virtual team members and/or works with Manager to assist with the removal of obstacles Evangelize Microsoft?s innovation roadmap by aligning customer business priorities to Microsoft value offerings, such as: How Microsoft Can Save Customers Money, Hosting Solutions, Software + Services Solutions, and Industry Solutions Ensure 100 level proficiency on positioning Platform/Dynamics solutions & Premier Support Negotiate and close business in as appropriate Lead or contribute to win/loss reviews with virtual teams Intelligence Applied Across Accounts - 10% Identify patterns/trends/issues across accounts, opportunities and partner relationships; use this insight to influence marketing campaign plans Share effective customer engagement solution strategies or approaches with your peers Position is located in the greater New York/New Jersey area. NOTE: Relocation is not available for this role.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
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