Accounts Receivable Specialist
Adecco is currently assisting a local client seeking an experienced Customer Service Representative in Ankeny for a long-term contract to hire job. This position will interact with customers via telephone and email to provide information, process transactions, and reply to inquiries about outstanding invoices and payments due. This position will manage their an assigned account portfolio and will be responsible for maintaining good relationships with those accounts. If you meet the qualifications listed below please Apply Now!
Responsibilities for an Accounts Receivable Specialist include:
¿ Place outbound calls with varying degrees of questions or concerns regarding the customer¿s account.
¿ Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
¿ Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
¿ Achieve productivity standards and goals set by the company while maintaining high level of customer service
¿ Refer unresolved customer issues to designated department or supervisor for further investigation
Candidates must meet the following requirements for consideration:
¿ 1-3 years of work experience, preferably in a customer service role.
¿ Candidate must be able to sit for the majority of their shift
¿ Excellent verbal and written communication skills
¿ Make good decisions and able to research and resolve matters brought by the customer.
¿ Computer literate - Proficient with Email and Microsoft Word and Microsoft Excel
¿ Able to work in a team environment
We have openings for 8:30a-5pm Monday through Friday. Pay for this position is $13.00/hr plus overtime as needed. This is a temporary-to-hire opportunity.
Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
Click on ¿Apply Now¿ to be considered for this position or any other Customer Service Representative - Call Center Representative job opportunities with Adecco.
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