Accounts Receivables Specialist
Frisco , Texas
February 03, 2017
Under general supervision of the Accounts Receivable Supervisor and Manager, responsible for heavy collections and performing tasks requiring quick resolution of issues; includes providing account reconciliation, performing payment research and dispute resolution. Must be available to work shifts between the hours of 8am-7pm Monday-Friday.


  1. Heavy research, investigation, reconciliation, and analysis of open AR to determine root cause of past dues
  2. Ensure AR is managed according to ICS AR policies and procedures
  3. Participates in the resolution of issues and process improvement opportunities
  4. Collections via telephone, email and/or fax to reduce past due balances and open item counts
  5. Maintain past due balances and item counts on assigned portfolios to meet internal goals of DSO and 97% current
  6. Ability to manage multiple portfolio(s) consisting of commercial accounts and/or direct physician accounts
  7. Effectively manage and meet multiple deadlines in a fast paced environment
  8. Perform manual adjustments including write offs, Journal entries as requested following ABSG/ICS Accounting practices
  9. Develop professional relationships with internal and external clients to ensure open communication and feedback
  10. Maintain a positive business relationship with internal/external customers
  11. Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time
  12. Interacts frequently with inter-departmental associates and management for the purpose of resolving issues
  13. Assist the Financial Analyst in the reconciliation of month end
  14. Review and release credit holds timely
  15. Participate in client AR calls

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two to four year degree or equivalent combination of experience and education. Normally requires a minimum of six (6) years directly related and progressively responsible experience. Must be available to work shifts between the hours of 8am-7pm Monday-Friday.


  1. 5 years of working experience in a "goal driven" accounts receivables department, including commercial collections and research, in a multiple person dept., with a proven track record of DSO reduction
  2. Ability to lead, prioritize, manage and follow through projects to completion
  3. Ability to work in a team environment and across functions and businesses to resolve open AR issues.
  4. Ability to multi task in a fast pace and goal driven environment
  5. Must have the ability and desire to work in a structured and monitored environment
  6. Posses good analytical and negotiation skills
  7. Excellent oral and written communication skills
  8. Creative problem solving abilities and negotiation skills
  9. Strong time management, organization skills, initiative, professional demeanor and positive attitude.
  10. Fast and accurate 10 Key ability
  11. Must be a Self motivated, quick learner and able to follow process flows
  12. Strong working knowledge of Microsoft Office products (Excel must be intermediate or above, Word)
  13. Knowledge of Accounting/ERP systems such as AS/400, BAAN, Great Plains and similar accounting software's.
  14. Proficient in Microsoft Excel, Outlook, Word, PowerPoint and other standard office software

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