Adecco is working with a local Fortune 500 Company. As a member of our team you will be responsible for the collection and recovery of debt due from our clients. Must be able to communicate effectively with internal and external clients, have a high degree of customer service experience and be solution oriented. Multi-tasking is very important as well as the ability to work in a high-pressure environment.
ESSENTIAL JOB FUNCTIONS
Effectively identify and resolve client issues preventing payment, which may include research within multiple systems/tools, examining historical data and payment history, along with the ability to communicate such while collecting monies owed to client.
Accurately research accounts and have the ability to explain the account/invoice to the client/customer.
Work with client internal departments to verify products and process payments.
Provide solutions to client/customer and assist with structuring payment plans
Maintain orderly and complete detailed documentation on all accounts and collection efforts.
Invoicing and Cash Postings.
Working knowledge of multiple types of remittances.
Full working knowledge of client billing systems.
Client and Debtor interaction requires the ability to maintain professional working relationships under high pressure.
Customer Service and Legal Department interaction, requires the ability to maintain confidential relationships with peers throughout the organization.
Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of rules and regulations pertaining to collection methods and techniques.
Ability to motivate and coach team members.
Ability to read and interpret documents, such as procedure manuals, invoices, and company literature.
Ability to speak effectively before groups of customers or employees of the organization.
Ability to solve practical problems and deal with a variety of concrete variables in standardized situations.
Achieves monthly goals.
Works all queued accounts in a timely manner.
Handles all incoming and outgoing correspondence timely.
Ability to work with other team members.
All duties are to be performed in accordance with federal and state regulations and presented in a professional manner.
EDUCATION AND EXPERIENCE
Minimum of One to two years supervisory experience in accounts receivable environment.
High School Degree / AA Degree in accounting preferred.
Must have Intermediate Excel, Word, Outlook & Internet experience.
Quickbooks, Great Plains, SAP and/or other accounting programs.
Knowledge of AS400 preferred.
Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.
You can visit our website www.adeccousa.com to search for this opportunity.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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