Responsible for providing administrative and clerical support to senior management. Coordinate
interdepartmental activities in the absence of the assigned manager to support the smooth operation of the system or department.
Actively and consistently support all efforts to simplify and enhance the customer experience
Coordinate travel arrangements for department heads
Prepare and coordinate on and off site meetings and events, including hotel arrangements, catering, audio/visual needs, etc.
Maintain calendar and appointment scheduling for the assigned manager
Prepare and maintain confidential information and correspondence
Produce reports, graph and charts
Provide administrative and clerical support
Process correspondence including memos, reports and proposals with high degree of accuracy and timeliness
Copy and distribute correspondence appropriately
Maintain accurate files and records
Receive incoming telephone calls for senior management
Perform liaison function when appropriate
Open and distribute mail to senior management staff
Verify E-mail transmissions
Perform other duties as requested by supervisor
Skills / Abilities and Knowledge
Ability to read, write, speak and understand English.
Ability to lift up to 25 lbs.
Ability to maintain confidentiality of information
Ability to prioritize and organize effectively
Ability to reach with hands and arms, to bend, to talk and hear, and to read and use a computer
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Ability to type with speed and accuracy
Ability to use 10-key adding machine
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc)
Ability to use, handle, and manipulate objects such as paper, pencils, keyboards, and mouse
Ability to work independently
Ability to work while seated for prolonged periods of time
Knowledge and ability to use the following office equipment computer, telephone, copier, fax,
calculator, and stapler
Knowledge of basic mathematics
Knowledge of cable television products and services
Knowledge of general office procedures
Vision ability close vision, peripheral vision, and ability to adjust focus
High School Diploma or equivalent
College course work in Business or related field or equivalent work experience
Administrative/Secretarial work experience: 3 years
Valid drivers, satisfactory driving record within Company required standards, and auto insurance Notary Public
Exposure to moderate noise levels
(added by system) Under direct supervision, Provides administrative and clerical support to relieve department managers or staff of administrative details. May coordinate messages, appointments, information to callers, file maintenance, department office supplies and mail. Researches, compiles and proofs word processing assignments. Operates automated office equipment. May be assigned to various functional areas of the company. Applies acquired job skills and company policies and procedures to complete assigned tasks. Works on assignments that are semi routine in nature but recognizes the need for occasional deviation from accepted practice. Normally follows established procedures on routine work, requires instructions only on new assignments. Typically requires 2 to 4 years of relevant experience.
A little about us:
Spectrum is the nation’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products.