Administrative Assistant - Home Health Care
Visiting Physicians Association, a national leader in delivering home based primary care, works with home health and hospice agencies to ensure patients receive continuity of care in the home environment. VPA in-home physicians collaborate with agencies to establish in-home treatment plans and certify the need for services. VPA partners with over 1,000 home health agencies, collaborates with independent and assisted living communities, and works with skilled nursing facilities and hospitals nationally to coordinate services and patient transitions to home care.
To perform administrative support duties for the office manager and staff of Visiting Physicians Association by implementing administrative systems, procedures, and policies while monitoring administrative projects. QUALIFICATIONS
- High School Diploma/GED
- One-Two years experience in an administrative role.
- Must have excellent computer skills.
- LPN/LVN/CMA candidate preferred
Knowledge Skills & Abilities
- Review previous day's billing slips for accuracy, arrive patients and scan visit slip to billing.
- Email executive assistant the FTE count from the previous and current day as well as the patient count from the previous day.
- Any physicians who are on 100% review need billing slips copied and sent to corporate quality assurance department.
- Complete daily RVU report; final report to be complete Monday mornings.
- Review reconciliation, CHAIR and Medicare rejections and submit requested information.
- Close out all diagnostic referrals that have been sent and provide a copy to the Patient Care Coordinator.
- Responsible for supply ordering for the lab, office, fed-ex and diagnostics as needed; send all packing slips to corporate purchasing department.
- Performs routine office tasks necessary for the operation and presentation of a professional office as observed by the supervisor.
- Supports the community liaison roles while they are out of the office.
- Answer patient questions concerning insurance issues and services offered.
- New patient intake process, follows through to ensure patients are scheduled in a timely manner.
- Work to obtain prior authorization when necessary.
- Review set 6 and set 4 report; work to get patients moved to set 1, obtain authorization or provide 30 days notice to cancel services as a result of insurance issues.
- Provide backup for office staff as requested by manager (MA, PCC, Schedulers, Community Liaison.
- Knowledge of practice protocols to assist in patient and employee questions.
- Skill in maintaining department quality assurance and control standards.
- Computer skills and ability to learn new systems as required.
- Ability to adapt and apply guidelines and procedures.
- Ability to communicate clearly in the English language.
- Skill in teamwork and maintaining relationships with patients, caregivers and coworkers.
A little about us:
Our mission is to provide high quality, compassionate and cost-effective care to our patients through clinical leadership, outcomes management and maintaining an ethical workplace.