Advanced Tech

  • Company: Altice USA
  • Location: Bethpage, New York
  • Posted: October 10, 2017
  • Reference ID: 2017-15827
Altice USA (NYSE: ATUS) is one of the largest broadband communications and video services providers in the United States, delivering broadband, pay television, telephony services, proprietary content and advertising services to approximately 4.9 million Residential and Business customers across 21 states through its Optimum and Suddenlink brands.
From high-speed broadband and ultra-HD video, to digital advertising solutions, local news and voice offerings, we are making connections possible around the country -- to businesses, to consumers, to communities, to schools, to hospitals, and everyone in between.

The Advanced Technician performs provisioning of all complex assignments of switch POTS, Business, Centrex and IP lines and trunks for either the Lucent 5E or Meta switch platform. Additionally works with OLP technicians, customer and customer's vendor on service test and turn-up of new services. The Adnvanced Switch Activation Technician is expected to mentor new switch and lower level switch technicians.
• Train and mentor all lower level grade technician
• Perform all the line translations for customers including ISDN, Centrex, PRI etc
• Perform all trunk translations for Network Connectivity
• Work with OLP techs, Vendors and other Carriers on the implementation of new services and facilities.
• Participates in special projects and performs other duties as assigned
• Work with Project manager, Sales and other OLP departments to ensure the successful provisioning and implementation of all new products and services.
• Must be able to implement, service and maintain all software features of the 5ESS, M6 and Meta switches
• Provision and turn-up Hosted related services
• Must be able to work closely with Switch Engineers and equipment vendors on complex issues and projects
• Participates in special projects and performs other duties as assigned
• Perform Switch Assign function for both Lucent 5E and Meta switch platforms

• Associate's Degree preferred.
• 5 or more years of telephone systems experience including: hardware functionality, software operation, feature operation, interaction of software and hardware, routing, IP gateways, feature servers and web portals
• 1-2 years TCP/IP and VoIP telephony maintenance/operations experience
• Able to identify, diagnose and resolve complex switch network problems
• Ability to work closely with other departments and carriers to resolve complex network problems
• Knowledge of related edge device equipment such as IAD, SIPerator, Adit600
• Meta Bulk Provisioning, Secure CRT
• Advance troubleshooting
• Basic transport knowledge - Ethernet (10/100 baseT and Optical Gigabit) via SONET transport

We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace.

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