Advisor, IT Security - SecureWorks
Atlanta , Georgia
October 05, 2017

**Firewall Security Advisor - SecureWorks** SecureWorks is a global leader in providing intelligence-driven information security solutions. We play an important role, as no organization in the world is immune from cyber-attacks and the nature of the attack is changing every day. Internet security is a problem that will never be solved. Unlike point products that address a specific technology issue, we attack the problem holistically by analyzing threat actor tactics, techniques and procedures, and develop solutions using best-of-breed technologies to protect our clients. We are one of the best in the world at understanding the threat. In short, we give our clients an early warning capability. SecureWorks was founded in 1999 and headquartered in Atlanta, Ga., with offices in all the major security markets around the globe. We have more than 2,000 team members, and partner with more than 4,200 clients in 59 countries to keep the bad guys out of their networks. We’ve been consistently recognized by industry analysts, readers’ polls and as a leader in the Gartner Magic Quadrant for managed security services, worldwide. **Role Responsibilities** -Responsible for making intermediate to advanced device configuration changes and working with dedicated client troubleshooting advanced security related issues -Meet service level agreements related to change management processing -Remotely access managed devices via in-band and out of band management -Work within a 7x24 shift-scheduled security operations environment -Responsible for answering inbound calls and emails from technical clients (Network Administrators, Application Owners), authenticated callers, create tickets for all work, and address a client request or issues -Maintain network security fundamentals around the provisioning/installation of firewalls (primarily Checkpoint, Juniper Netscreen, Juniper SRX, Netscreen FortiGate, and IDS/IDP devices (primarily Tipping Point and NetScreen IDP). -Handle escalations from first level technicians and provide basic mentoring to newer employees As a managed security provider, SecureWorks expects its employees to understand and apply commonly known security practices and possess a working knowledge of applicable industry controls such as NIST 800-53. Employees will be expected to acknowledge their security responsibilities in writing prior to gaining access to company systems. Employees will be required to maintain a working knowledge of local security policies and execute general controls as assigned. **Requirements** -8-10 years of relevant experience or equivalent combination of education and work experience: Undergraduate degree and 2 – 4 years of relevant experience. -3+ years hands-on experience with Firewall technology such as Checkpoint, Cisco, Juniper Netscreen/SRX, or FortiGate -SANS/GIAC Certification (GCFW, GCIA, and GCIH) a significant plus -Must possess current certifications for enterprise level security platforms such as CCSA, CCSE, CCSP, JNCIA, JNCIE, GCFW -Intermediate to advanced level of Linux experience including system administration and CLI -Generally familiar with basic scripting/programming: Examples such as PERL, BASH, MySQL -A proven ability to independently support and manage client Firewalls, Intrusion Detection security devices, and other security related platforms -Dedication to client services and passion for learning and security -Intermediate level of networking experience and understanding of advance routing principles, networking fundamental, and well known protocols/services including GRE, BGP, OSPF, ARP/NAT, and command line interfaces -Well-spoken and articulate containing an attention to detail with excellent writing abilities -Must be able to communication technical details in a clear, understandable manner -Excellent problem solving skills and keen ability to diagnose and troubleshoot technical issues -Retaining ownership of escalated issues and work to resolution -Ability to read and interpret network diagrams **Work Schedule** Day Shift or Evening Shift **Location** Lisle IL or Providence RI **SecureWorks** is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. **SecureWorks** encourages applicants of all ages. **Organization:** _Security Solutions_ **Title:** _Advisor, IT Security - SecureWorks_ **Location:** _North America-US-GA-Atlanta_ **Requisition ID:** _17000UDC_

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