Sales Operations Senior Advisor
Bedford , Massachusetts
September 10, 2017

**Job Description:** This individual will be responsible for successfully managing the procedures and processes for the RSA Channel program. Working with the channel management team and cross-functional stakeholders, this individual will be responsible for:

+ Utilizing a variety of well developed organizational and project management skills, inclusive of providing sales process support and reporting analysis for Channel Sales. + Using sound judgment in the application of general business principles and demonstrating initiative in carrying out assigned duties. + Achieving a high degree of familiarity with an in-depth knowledge of field/headquarters’ policies and procedures.

Main Activities and Responsibilities:

+ Supports the business through compiling, preparing and reporting metrics and statistical data used in the analysis of partner performance + Evaluates business challenges and recommends solutions to Channel Management team + Supports day-to-day business operations by coordinating with cross-functional teams + Ensures the successful completion of required deliverables/milestones + Compiles weekly sales forecast and monthly program compliance reviews + Coordinates plans and participates in sales manager meetings and conference calls. Prepares presentations for Channel Sales Director + Act as liaison between sales, allocations, finance and shipping to ensure orders are booked, shipped and billed correctly + Provides support as the first point of contact for Channel sales and partners on program, pricing and system related questions + Manages SLAs for revenue generating processes performed by the Partner Support Center + Collects partner targets and achievements from Finance, releases to channel managers for review with partners + Ensures accuracy of distribution pricebook and communicates any sku/product updates to distribution + Drives operational efficiencies, best practices and other improvement initiatives with senior management + Acts as partner advocate for processes, metrics, measurements and tools developed for management of the business

Knowledge, Skills and Experience:

+ Advanced Excel skills + Ability to multi-task + Strong problem solving skills and attention to detail + Sense of urgency and ability to prioritize projects and deliverables + Ability to work effectively with senior management + Ability to manage in a matrix environment + Ability to work well in a collaborative environment + SFDC Experience a plus

**EMC Values:**

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.

**Critical Hiring Criteria:**

**Functional Area(s):** Administrative Services & Operations, Finance & Accounting **Business:** RSA **Business Unit:** 400 - SECURITY **Location:** US - Massachusetts - Bedford **AutoReqId:** 179167BR

A little about us:
Dell is a collective of customer-focused, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities.

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