Analyst, Operations Compliance
Philadelphia , Pennsylvania
November 18, 2017

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Responsible for operations compliance activities related to the Comcast Cable business. Supports a variety of programs involving compliance management efforts in business areas that present risks. Works with cross-functional teams to understand current challenges. Works to define current operating processes and helps define a future state that will assure compliance with company legal, regulatory and policy objectives. Works with moderate guidance in own area of knowledge.

- Supports development of new operations compliance projects

-Helps define, develop and implement compliance framework in support of business strategy

-Helps create and maintain compliance plans and policies and is relied to ensure obligations are met

-Develops compliance assessments and supporting documentation

-Provides operations compliance process documentation and develops policies.

-Demonstrates project management skills, with a proven track record of successful delivery of projects on time, in line with strategy.

-Develops key performance indicators to support compliance enforcement and risk mitigation

-Analyzes and tracks performance data in support of strategic goals

-Coordinates with cross-functional teams to assess internal and industry needs and identifies possible solutions to meet those needs

-Interacts closely with various Business Units, Corporate Communications, Government Affairs and the Legal/Regulatory Department

- Supports analysis and design of existing and new business processes that span multiple areas of the organization, including Customer Operations, Sales Operations, Marketing, Training, Finance, and Legal.

- Develops scalable processes to support and benefit the Company's architecture vision.

- Deconstructs technical concepts and metrics to facilitate process development.

- Helps to define success metrics for each new system or process and establishes a plan to track, monitor, and measure the success of those metrics.

- Completes assessments of business processes and documents each of the following areas: problem statements, process flows, gap analyses, and solution recommendations.

- Develops repeatable, and thus scalable, plans and processes in order to speed time to market and improve operational efficiency.

- Interacts closely with matrixed cross-functional teams (both field and corporate) in order to secure alignment.

- Diagnoses, corrects, and documents issues, risks, and problems using Quality Assurance (QA) practices.

- Consistent exercise of independent judgment and discretion in matters of significance.

- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.

- Minimally requires 1-2 years of experience with Compliance, Audit or Project Management.

- Generally requires 2-5 years related experience

- Proficient in MS Excel with vlookups and pivot tables.

- Experience with technical, policy or assessment writing is a plus.

- Strong written and oral communication skills.

- Ability to work with multiple cross functional teams.

- Bachelors Degree or Equivalent

Comcast is an EOE/Veterans/Disabled/LGBT employer

A little about us:
Comcast brings together the best in media + technology. We drive innovation to create the world's best entertainment and online experiences.

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