Why Work at Dell?
Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.
Analyst, Sales Operations - Round Rock, TX
Want to join a world-class global operations organization where you can drive change while building a long-term career? Dell offers the opportunity to learn industry leading skills through our in-house training programs and top of the line career development courses. Dell has been held as the Golden Example of Supply Chain Management, as a member of the supply chain team you will have an opportunity to support Dells transformation strategy, develop your career, and partner with a diverse team of talented supply chain experience.
The Sales Support Analyst willsupport the US and Canada market with responsibilities for processing partner deal registration requests and rendering a decision to approve or deny the requests within established timeframe / Service Level Agreement.Activities include researching account ownership, searching pipeline / forecast for duplicate deals, and contacting partner, indirect team or direct account team, as needed to reach an approval / denial decision.
- Understand in deep the deal registration rules and process
- Support the deal registration queue ensuring proper SLA achievements
- Ensure proper quality levels
- Achieve the goals establish as part of the Deal Registration process
-Support the process improvement for the organization
- Support the process of Extension of Opportunities, Renewals and mailboxes
- Support training of direct and indirect teams on new process that are identify
- Participate on Special project for the department as require
- Support on Deal Registration Queue base on needs to ensure Our Regional SLA of theregion
- Knowledge of Deal Registration Process and Procedure
-Understanding of Deal Registration RoE
- Strong analytical skills
- Verbal and written communication skills and interpersonal skills
-Able to manage multi-tasking and multiple priorities
- Excellent attention to detail.
- Equivalent experience with a related Bachelor's degree
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dells team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.
Why work with us?
-Life at Dell means collaborating with dedicated professionals with a passion for technology
-When we see something that could be improved, we get to work inventing the solution
-Our people demonstrate our winning culture through positive and meaningful relationships
-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential
-Our team members health and wellness is our priority as well as rewarding them for their hard work
Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.
Come join us! For More Information , visit us on the web at www.dell.com/careers
Job Family: Sales Operations Job Family Group
Job ID: R18880
A little about us:
Dell is a collective of customer-focused, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities.