Analytics Consultant
Location:
Fort Mill , South Carolina
Posted:
February 03, 2017
Reference:
00001GL6
POSITION SUMMARY:

The Analytics Consultant serves as a point of contact for client analytics needs, helping our customers better serve patients and improve the delivery and use of their products. The Analytics Consultant will lead efforts with our emerging and mid-size portfolio clients. The Analytics Consultant will be working under the direction of Senior Managers and Directors.

The Analytics Consultant works closely with customers to build strong relationships which facilitate effective interactions and showcase the value of our services. Consultants rely on their industry business knowledge to recognize improvement opportunities and collaborate with others to deliver insights and finished analysis. Consultants will:
  • lead discovery sessions with key stakeholders to understand strategic program goals, and then align Lash's data and analytical services to support those goals
  • oversee the delivery of actionable, data-driven insights and recommendations to aid in the decision-making process, applying data visualization best practices to effectively tailor the message to the various target audiences
  • communicate program status with key stakeholders and escalate issues or opportunities
  • use their business and analytics knowledge to explore improvement opportunities with clients, and propose innovative ways to deliver results

The Analytics Consultant applies insights gleaned from these analyses to assist the client in crafting data-driven strategies to meet their strategic goals.


PRIMARY DUTIES AND RESPONSIBILITIES:
  • Provide consulting support on analytics solutions (program design, report design, data feed design, data aggregation, etc.)
  • Act as the consulting and insights expert, leading the way in data discovery, both proactively and by request, to identify key insights and trends to help drive strategic recommendations
  • Act as the voice of the client internally at Lash Group to ensure data solutions are provided with high-quality to meet the client's needs
  • Responsible for development and documentation of data strategy and related intermediate deliverables such as business rules, analytics requirements, and providing assistance with data definitions
  • Responsible for the preparation and development of Executive Business Reviews
  • Place a heavy emphasis on the customer experience with each interaction and deliverable
  • Play an active role in business reviews, especially during analysis findings sections and strategic planning discussions
  • Play a lead role, acting as the voice of the client, in designing data feeds with data sources and creating actionable deliverables, providing business recommendations based on insights extracted from the analysis
  • Deliver ad hoc reporting and analytics within an agreed-upon SLA
  • Provide recommendations on report design, particularly in regard to data visualization best practices
  • Develop others by developing and training analytics best practices across programs with other stakeholders, both for the client and Lash Group, such as how to interpret/understand data, how to best integrate data with a particular 3rd party, etc.
  • Leverage data integration best practices to provide guidance and recommendations on best practices around integration of internal and external data sources to ensure our clients benefit from rich, robust, data environments to help support advanced analytics & reporting goals for the program


Client Analytics Strategy
  • Assist design for a comprehensive strategy for analytics deliverables for assigned clients. This includes advanced analytics, reports, data integration, program SOP and system design, as well as a plan to achieve analysis-related goals for program stakeholders.

Data Consulting
  • Engage directly with client stakeholders to understand business, reporting, and analytics needs, then represent the client's business needs internally at Lash Group to establish the planning and delivery to meet the requirements. Data Consulting includes: consulting, guidance and recommendations to the client, as needed, on how to interpret and understand data

System Design Consulting
  • Data design specifications

Direct-Request Consulting and Reporting
  • Act as the Point of Contact for client's direct requests for consulting support, reporting and analytics
  • Ensure deliveries meet client timing and quality expectations
  • Collaborate with other resources as required to meet client needs
  • Responsible for ensuring deliverables meet client expectations from both depth of data and insights, as well as leveraging data visualization best practices to ensure finalized outputs are tailored to effectively support the goals of the target audience
  • R ecommends additional analysis opportunities to add value (e.g. additional segmentation analyses) or proactively recommends ad hoc reporting and analysis opportunities to help client meet their strategic program goal



Qualifications:
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
  • Ability to create new or leverage existing analysis models and apply them to aligned program using industry knowledge
  • Requires experience in querying and structuring relational databases using SQL, with 5 or more years of experience
  • Completion of a four year Bachelors' degree program, preferably with an emphasis in mathematics, statistics, or data and analytics
  • Advanced analytics experience including advanced modeling techniques desirable
  • Requires expertise in business intelligence platforms such as Qlik, Tableau or like platforms, with 5 or more years of experience
  • Requires extensive training and knowledge of data visualization best practices
  • Must have high-level knowledge of Excel, Word, and Power Point

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
  • Customer focused
  • Demonstrates strong interpersonal and partnership skills
  • Strong verbal and written communication with the ability to communicate within teams
  • Ability to work independently, self-directed and solutions oriented
  • Strong time management skills and multi-tasking abilities. Ability to prioritize, organize and plan work
  • Effective problem-solving ability
  • Ability to integrate and analyze multiple sources of data
  • Planning and organizational skills with a solid attention to detail

A little about us:
Where knowledge, reach and partnership shape healthcare delivery.

Know someone who would be interested in this job? Share it with your network.