Analytics Lead
Foster City, California
January 31, 2017
Position Type:
Full Time
Product Management
Do you want to use data-driven analytics to answer strategic questions for one of the world's most respected and innovative payments companies?

Visa has built one of the world's most advanced payments networks. It's capable of handling more than 20,000 transactions per second, with reliability, convenience and security. With over 70 billion transactions processed by Visa every year, we have a rich source of data to help our payment industry partners plan for the future.

We offer a range of branded payment product platforms, which our financial institution clients use to develop and offer credit, charge, deferred debit, prepaid and cash access programs to cardholders. Visa's card platforms provide consumers, businesses, merchants and government entities with a secure, convenient and reliable way to pay and be paid in 170 countries and territories.


The Account Level Management platform is a processing platform that provides services for segmenting client portfolios, processing issuer submitted data, spend assessment calculations, and card fee billing to support many of Visa's premium card products. This group works with different internal stakeholders including Product Office, Account Execs, Client Support, Pricing, Analytics, Technology and many others.

The Lead, ALM Analytics will be a critical member of the team and will have responsibilities for leading the blueprinting, maintaining and enhancing the ALM Analytics Environment and performing analysis on client file processing and spend assessment results to reduce risk, ensure system accuracy and improve transparency and uncover potential problems upfront. The Lead will leverage knowledge of big data, database and cutting edge data mining techniques as well as modeling and segmentation. Based on findings from technical data analysis, s/he will draw insights and make actionable recommendations that reflect the client's business and context.

The position will be based at Visa's headquarters in Foster City, California.


System accuracy KPIs design and development and deployment

Development of a strategic analytics vision aligned to business goals in the respective markets and executing with precision

Translate business problems into an appropriate analytical framework and generating insights

Execute on the analytic plan with appropriate data mining and analytic techniques

Manage multiple analytics requests and priorities at the same time

Work with senior leaders and business partners to understand critical business problems and areas of opportunity, influence to implement recommendations

Manage and execute projects independently from end-to-end; work with cross-functional and cross-cultural teams to deliver on these projects

Foster analytic competency to support and increasingly guide fact-based and timely decision-making

Be an SME and thought leader on analytics and ALM, enhancing ALM analytic capabilities, with a strong understanding of visa process

Be an advocate for analytics inside and outside Visa

Identify and respond to analytics / data trends and opportunities

Champion the use of data-driven decision-making

Potential Team management

Exposure or experiences to BI tools to capture opportunities to create and automate repeatable analyses or build self-service tools

We are looking for a strong analytic thinker and problem solver, with a blend of business and technical skills:

Business skills and general qualities:

Multi-disciplinary thinking skills: creative, analytic, strategic
Flexible and creative thinker with the ability to define business tradeoffs, generate out-of-the-box solutions and manage uncertainty
Strong project and people management skills
Detail oriented - is expected to ensure highest level of quality/ rigor in analysis
Ability to execute and solve problems independently when necessary
Good process/platform management and nice to have payment industry knowledge
Able to communicate data and technical concepts to a business audience
High level of competence in Excel and PowerPoint
Team-oriented, energetic, and collaborative style
Intellectually curious and continuously striving to learn
Experience managing and working with geo-distributed team is a plus
Global mindset, desire and demonstrated ability to work cross-culturally and in a matrixed organization

Primary Technical Skills:

Strong data science background and well-versed in different machine learning methodologies to be able to explore and recommend best analytical solutions to critical business needs
Superior analytical and problem solving skills, with demonstrated intellectual and analytical rigor
Experience with creating complicated queries in common database (DB2, HBase, others)
Real world experience using Hadoop and the related query engines (Hive / Impala).
Proficiency with SAS as a statistical package
Unix proficiency is must

Secondary Technical Skills:

Exposures to reporting tools like Tableau, Microstrategy, excel VBA, and any other BI tools is a plus
Experience programming in Python and Spark is a plus
Experiences with open-source analytics packages is a plus


10+ years of business experience, with a minimum of 5 years involved with analytics, preferably with banking / payments industry
Prefer to have a deep understanding of card / payment business
Strategic and analytical skills, with the ability to synthesize and organize data/information into actionable recommendations with clear customer and shareholder impact
Must be team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, including strong oral and written communication
Experience managing teams
Minimum of 4 years of experience of actually hands-on executing analysis involving large volume of data using common analytical/statistical software in relevant settings such as analytics, business consulting, or other data-driven functions
Experiences with monitoring production system to detect and investigate anomalies under tight time frame
Preferred to have Post Graduate degree in quantitative field such as Statistics, Mathematics, Operational Research, Computer Science, Economics, Engineering or equivalent experience

About Visa:

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

"Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code."

A little about us:
As a global company at the forefront of the electronic payments industry, Visa is a dynamic organization.

Know someone who would be interested in this job? Share it with your network.