Must have a Bachelor's degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.
• Of the required experience, 5 years of experience must be in each of the following: Insurance domain; implementing, integrating, supporting, and upgrading all of Genesys components/products within Contract Center Infrastructure Framework; Genesys GVP, SIP server, and SIP trunk integration; Email and Chat server integration with web APIs; utilizing Apache tomcat; Cassandra and ORS integration; utilizing URS, IRD, Genesys Studio, Composer, CCPulse, Infomart, MI2, IWD, Genesys Rules Engine, Cyara, and Black Chair; and, Genesys SDKs using .Net and Java.
• Must have a willingness and ability to travel domestically approximately 80% of the time to meet client needs.
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