Application Specialist
Location:
San Diego , California
Posted:
November 18, 2017
Reference:
6170641
Application Specialist

This will be the second person on the team in the Application Support role and they would like to expand to 2-3 additional people in this team. The team of Developers will be responsible for the customization of the code and Application Specialists will be responsible for the End User Support and the configuration management of the production application layer.

Top Skills:
  • 3 - 5 years applicable experience in production application development and/or application support - (Python or Java highly preferred)
  • ExperiencesupportingLIMS (Laboratory Information Management Systems)
    • This person will be taking an out of the box solution that will be customized specific to their environment. The system is hosted in AWS cloud
    • REDcap experience would be a very nice to have
  • Must possess domain knowledge of SQL databases (database schemas, inter-process communication)
  • Must possess scripting ability in some language to automate or re-create tasks (Ruby, Python, Perl is sufficient)


Job Description:
  • Provide application production support for ad hoc requests requiring configuration, coding and development of LIMS, REDcap and other research software applications
  • Monitor assigned software applications, document and analyze problems
  • Monitor, troubleshoot and resolve application support tickets submitted through an Incident Management system
  • Establish and maintain user and administrator accounts
  • Understand and support all system interfaces for assigned applications
  • Provide Level 3 support for the application
  • Leads and participates in efforts to develop and implement process improvements and automation for application and system monitoring
  • Leads and participates in efforts to implement application updates to include upgrades, patches, and new releases
  • Develop work plans and track/report status of assigned projects/tasks
  • Liaise with vendor support on all issues


Minimum Qualifications & Requirements:
  • Bachelor's degree in Information Technology or Biology
  • 3 - 5 years applicable experience in production application development and/or application support
  • Expertise and experience in the following application platforms: HTML, XML, JSON, JavaScript, Ruby/Python and MySQL
  • Understands the workflow and process requirements of complex application systems, preferably next-gen sequencing/bioinformatics
  • Knowledge of Change Management Tools and Version Control Tools.
  • Excellent problem solving/analytical skills and knowledge of analytical tools


About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.

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