Essential Duties and Responsibilities
-Handling incoming tickets/calls
Calls are related to files, opening and changing a few recordsusing SQL. Tickets involve a lot of querying the database, seeing what promotions they have/price lists/ etc., updating database to give them the correct price.
* Production support of the company web sites, infrastructure, and databases
* Support the various applications and respond to requests for optimization, tuning, monitoring, and resolving issues
* Support the Release Management process in a SOX compliant environment
* Troubleshoot and solve customer issues with the company web sites
* Participate in the on-call rotation
* 2+ years' experience in a production high-availability environment
* Minimum of 2 years combined troubleshooting and programming experience
* Efficient software analysis and trouble shooting skills required
* Strong knowledge of Microsoft SQL Server is required, include being able to troubleshoot stored procedures for SQL Server 2012-2014
* Oracle DB experience a plus, but not required
* Understanding of Web technologies and Internet protocols including HTTP, SSL,TCP/IP
Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email firstname.lastname@example.org for other accommodation options.
A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.