Application Support Analyst
Charleston , South Carolina
November 23, 2017

Application Support Analyst; Robert Half Technology is looking for an Application Support Analyst for a contract to full-time opportunity. Functions: - Become a subject matter expert on the emarketplace and purchasing portal (emapp™) platform - Configure emapp™ to specifications provided by the emapp™ Project Manager - Provide tier 1 support to onboarded emapp™ customers - Support the integration of emapp™ and the customers' accounting systems - Build relationships with suppliers' technical contacts for problem resolutions - Perform customer trainings as required - Creation of a robust library of knowledgebase articles and training documentation Responsibilities: - Successful configuration of the emapp™ platform to customer requirements - Timely completion of work necessary for customer go lives - Timely management and resolution of customer support cases - Direct coordination with the customer on matters concerning support and implementation

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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