A large client of TEKsystems is looking to add (2) Application Support Analysts to their team. There are roughly 800 applications across the enterprise that need to be tested for compatibility in Windows 10.
- This position will primarily be responsible for testing and troubleshooting the compatibility of the 800 applications with Windows 10.
- Basic troubleshooting will be needed for low critical problems.
- Higher critical issues will be escalated to the Applications Engineering team.
- Work within Service Now and learn to customize Service Now and perform administrative duties.
- Document changes, technical support processes, and improvements.
About TEKsystems:Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email firstname.lastname@example.org for other accommodation options.
- At least 6 months of IT experience is required
- Working knowledge of Windows 10 OS
- Computer Information Systems Degree is preferred
- Previous application or software support experience is preferred
- Excellent customer service skills
A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.