The HCA Physician Services Group (PSG) is the physician and practice management solution for the Hospital Corporation of America (HCA). PSG operates more than 800 practices, 78 urgent care clinics, and partners with HCA's 165 hospitals to structure employed provider programs, professional service agreements, and joint ventures that offer the communities we serve high quality, cost effective care. We manage a collection of highly motivated healthcare professionals and innovative leaders who are committed to excellence in every aspect of their career.
We offer an excellent benefits package, competitive salary and growth opportunities. Join our team and share your skills and talents with the nation's largest private provider of healthcare services.
The role of the Area Practice Manager includes maintenance of the daily operations and general management of the practice(s). The overall operational responsibility for the routine business and clinical functions through administrative and clinical staff including front desk, medical records, nursing, and ancillary services to ensure maximum utilization of resources and the efficient delivery of services of his or her assigned practices. This job also involves developing educational planning programs, allocating and assigning duties to employees, and monitoring the activities and operations of all the practice(s) components to ensure the practice(s) meets its objectives.
Directs and manages projects for each practice such as:
•Monitors patient flow through the practice(s) to ensure appropriate utilization of physician time and staff
•Monitors or reviews patient registration and data entry into the system for timeliness, accuracy, and
•Develops special work load reports to adjust staffing levels as necessary.
•Reviews and handles patient complaints.
•Reviews charges, visit encounters, and cash receipts for variations and patterns. Conducts spot audits to
ensure compliance with established policies and procedures.
•Reviews lab and x-ray service utilization, physician charges and coding accuracy, and capture of charges.
•Conducts patient and staff surveys and questionnaires.
•Analyzes average patient waiting time.
•Identifies practice/business development opportunities to increase the practice(s)' market share.
•Interacts on a biweekly basis with each physician to ensure their practice business needs are met
•Resolves any medical/administrative problems.
•Develops, implements and monitors annual practice(s) budget(s) by:
•Analyzes financial impact of changes in clinical activities and forecasts actual revenue/expenditures versus
•Develops cost/benefit analyses of new patient care services and equipment to maximize patient revenues.
•Insures that the practice staff follows all receivable/collection guidelines.
•Monitors purchases for each practice. Plans a corrective strategy when order levels are excessive in volume or
cost and communicates the strategy with the Division/Market Practice Manager.
•Ensures that the most cost effective vendors and products are being utilized.
EDUCATION REQUIRED AND/OR PREFERRED:
A Bachelor's degree in Business Administration or related field is required, with an emphasis in Healthcare Administration preferred. Appropriate experience may be substituted for educational requirements.
•Three year's work and supervisory experience in practice management of multiple locations.
•Effective working knowledge of healthcare financial management, specifically medical practice accounting, third
party reimbursement issues, patient flow and facilities management.
A little about us:
HCA is the nation’s leading private provider of healthcare services. Comprised of locally managed facilities which include 230,000 employees at over 160 hospitals, over 120 surgery centers and 100 urgent care facilities in 20 states and the United Kingdom