Service Sales Manager

POSITION SUMMARY
Sales Manager - PMA/Services (preventive maintenance and recurring revenue streams) within a defined district or branch area of SimplexGrinnell. Responsible for bookings growth, expanding relationships and wallet share with our existing customers, growing new business and growing and maintaining recurring service bookings and revenues to achieve organizational objectives. This position will take the lead in growing new customers and accounts by leading the service sales capabilities and delivery in partnership with the sales and delivery team within the assigned district or branch territory.

RESPONSIBILITIES
  • Responsible for sales plan achievement of assigned geographic area within branch or district territory of SimplexGrinnell.
  • Manage the day-to-day high volume activities of a district or branch sales team ensuring we meet or exceed customer and sales goal expectations.
  • Partner with Area Sales and General Managers to develop sales strategies, negotiate contracts and execute pricing strategy to develop new business and maintain existing business.
  • Review and monitor sales performance, and refine sales strategies as required to ensure employee successfully meets assigned goals and objectives. Reallocate resources to improve overall results as needed.
  • Contribute to the development of marketing, customer retention, advertising, pricing, and distribution strategies for the district or branch.
  • Ensure the sales force receives coaching and training on the technical aspects of the organization's products and services; on marketing campaigns and sales promotions; and on sales techniques, procedures, and standards that will help them achieve their sales targets.
  • Create and drive local sales strategy in alignment with enterprise programs and strategies
  • Build, hire, develop and align a high-performing team
  • Focus on high level customer (internal and external) networking and drive growth through collaboration and customer success.
  • Lead all PMA high volume sales activities for the area's geographic boundary for the fire alarm, security, fire sprinkler and fire suppression businesses.
  • Grow and retain the recurring revenue base and associated service revenues by directly coaching/mentoring/training the PMA Security / Preventative Maintenance Agreement / Customer Care and System Integrity sales teams.
  • Collaborate with other area and nationally based PMA and solutions sales leaders to leverage best practices and achieve company objectives in growing the national account customer base.
  • Support the Area General Manager for all PMA high volume related sales activities as required.
  • Develop business plans for the territory including business development strategies, sales staffing, sales market assignments, strategic customer development and industry relations
  • Direct sales forecasting activities and set performance standards in alignment with assigned objectives.
  • Conduct regular "ride along" sessions with employees to coach, mentor, and meet with key clients to assist sales representatives with building and strengthening relationships, skills and negotiating and closing new business.
QUALIFICATIONS
  • Demonstrated skills, ability and comfort managing a high volume/transaction sales team.
  • Comfortable leading and working in teams, experienced at project management and successful selling at all customer levels.
  • Able to create and develop solutions to customer needs while meeting objectives.
  • Committed to developing and organizing a multi-talented team.
  • Business acumen (Tyco preferred)
  • Excellent communication and team building skills with a strong understanding of inter-departmental relations.
  • Proven time management skills, prioritization and delivery against deadlines.
  • Experience in managing a team through a transition or significant organizational change.


Who we are
At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. If you are an individual with a disability and you need an accommodation during the application process please email SpecialAccommodations@Tyco.com

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