The AS/400 Production Support Advisor opening is a great opportunity to be a team lead on the Adjudication and Adjustment Service team which provides technical direction including problem root cause analysis, problem resolution, implementation and operational issues. Responsibilities include the following:
Transfer knowledge to team members through counseling and consultation.
- Support Adjustments applications with a strong understanding of adjudication processes, commercial and Med D programs.
- Works closely with teams (IT and business) to provide solutions to complex issues.
- Partners with project leader or manager, as appropriate, to identify technical requirements and alternatives to accomplish tasks, while providing accurate estimates for development and implementation.
Works closely with management to meet these estimates.
- Play lead role as needed in technically complex issues or projects/initiatives, take accountability for technical quality and workability of solutions.
- Experience providing effective solutions based on subject matter expertise.
- Experience managing customer requirements or demands.
- Must be flexible on assignments.
- Must work well in a team environment.
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