The AS/400 Production Support Advisor opening is a great opportunity to be a team lead on the Adjudication and Adjustment Service team which provides technical direction including problem root cause analysis, problem resolution, implementation and operational issues. Responsibilities include the following:
- Transfer knowledge to team members through counseling and consultation.
- Support Adjustments applications with a strong understanding of adjudication processes, commercial and Med D programs.
- Works closely with teams (IT and business) to provide solutions to complex issues.
- Partners with project leader or manager, as appropriate, to identify technical requirements and alternatives to accomplish tasks, while providing accurate estimates for development and implementation.
- Works closely with management to meet these estimates.
- Play lead role as needed in technically complex issues or projects/initiatives, take accountability for technical quality and workability of solutions.
- Experience providing effective solutions based on subject matter expertise.
- Experience managing customer requirements or demands.
- Must be flexible on assignments.
- Must work well in a team environment.
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