AS/400 Production Support Advisor
Richardson , Texas
April 04, 2017
The AS/400 Production Support Advisor opening is a great opportunity to be a team lead on the Adjudication and Adjustment Service team which provides technical direction including problem root cause analysis, problem resolution, implementation and operational issues. Responsibilities include the following:
  • Transfer knowledge to team members through counseling and consultation.
  • Support Adjustments applications with a strong understanding of adjudication processes, commercial and Med D programs.
  • Works closely with teams (IT and business) to provide solutions to complex issues.
  • Partners with project leader or manager, as appropriate, to identify technical requirements and alternatives to accomplish tasks, while providing accurate estimates for development and implementation.
  • Works closely with management to meet these estimates.
  • Play lead role as needed in technically complex issues or projects/initiatives, take accountability for technical quality and workability of solutions.
  • Experience providing effective solutions based on subject matter expertise.
  • Experience managing customer requirements or demands.
  • Must be flexible on assignments.
  • Must work well in a team environment.

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