Assistant Business Office Director
Franklin , Tennessee
November 19, 2016
Pay Rate/Salary: $60000-90000 / Year
Assistant Business Office Director

Salary Range: $60-90k


The Assistant Business Office Director is responsible for developing and sustaining high performance work teams and practices that consistently achieve organization goals and customer satisfaction. The Assistant Business Office Director is committed to creating a culture of compassion, integrity, innovating thinking and leadership excellence.

Key Responsibilities

Manage components of the revenue cycle for multiple entities

Direct activities related to the collection of patient accounts and billing

Meet and exceed hospital cash collection goals

Reduce the number of accounts receivable days in the most cost effective manner

Accountable for collection activities and results, including billing of claims through oversight of work assignments, communication with third party payers, analysis and resolution of billing, coding, denials and other issues

Responsible to implement continuous process improvements throughout the collection process and related revenue cycle actions, capturing and reporting on root causes of collection delays, denials and other barriers to clean claim submission

Audit methods and procedures of business office functions to improve efficiency and ensure compliance with organizational and governmental regulations

Establish, implement, and monitor quality and productivity performance measures for the collection and billing staff

Monitor, establish controls, and take initiative to improve processes

Ensure the integrity of billing systems, databases, and reporting

Implement strategies designed to improve the effectiveness of the billing and receivables management function through process redesign, increased automation, and controls

Knowledge & Skills

Requires excellent interpersonal skills, analytical ability and organizational skills, communication skills, and leadership and mentoring skills

In depth knowledge of third party billing and collection processes

Accounting principles that directly impact the accounts receivable

Hospital operations and patient flow

HIPAA-based revenue cycle transaction sets and methodologies

Healthcare account receivable management concepts

Quality management principles and techniques

Networking infrastructure issues that impact the organization


Bachelor's Degree in Accounting, Business Administration, Finance, or a related field or equivalent experience and education

A minimum of five (5) years of hospital revenue cycle management experience within a large medical center or health system, with at least three (3) of those years in a supervisory/management capacity

Prior work experience must include a significant role in a redesign project and/or management experience working in an automated, centralized business office and call center environment

In depth knowledge of and experience with reporting and projects associated with revenue cycle management and reimbursement procedures

Experiences in using team building and quality management concepts to positively influence the work environment

Extensive experience with patient accounting systems and collection software

RequirementsPreferred Qualifications

Master�s Degree in Business Administration, Health Administration, or Information Management is preferred

Physical Requirements:

Work up to a 12 hour shift
Sit up to 6-8 hours a day
Stand and walk up to 4-6 hours a day
Speak and listen to internal and external customers
Bend to reach supplies/materials, reach with hands and arms throughout the day
Lifting, pushing, pulling
Grasp and manipulate tools
Key information into a computer workstation, use computer peripheral tools

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