The Cardiovascular & Specialty Solutions (CSS) Group, part of the Medical Devices sector within Johnson & Johnson, is recruiting for an Associate Account Manager in Training aligned to Sterilmed, located in (City, State). The CSS Group consists of six diverse businesses including Acclarent, Advanced Sterilization Products (ASP), Biosense Webster (BWI), Codman Neuro, Mentor, and Sterilmed. The CSS Group serves a diverse base of customers in Ear, Nose and Throat (ENT), Infection Prevention, Electrophysiology (EP), Neurovascular and Neurosurgery, Surgical and Non-Surgical Aesthetics, and Reprocessing.
Sterilmed is an FDA-registered medical device manufacturer that provides an affordable solution for hospitals faced with the challenge of reducing costs without compromising patient care. We are proud to be a part of keeping healthcare accessible and affordable for all by delivering deep, sustained savings for our reprocessing customers. Learn more about Sterilmed at <a href="www.sterilmed.com">www.sterilmed.com>
The Associate Account Manager in Training is responsible for generating deep penetration in reprocessing programs at assigned accounts through ongoing management of account relationships at all levels within the facility as required. This position will work in cooperation with the Strategic Accounts Team, Field Service and Clinical Resource Directors in developing and maintaining key strategic business relationships in alignment with Health Care Compliance Guidelines
The Associate Account Manager in Training will professionally promote medical device reprocessing and new solution offerings as they become available within the healthcare industry in assigned facilities. They will execute the selling process in a manner that is concise, compliant, professional, ethical and persuasive; and which leads the customer to take action. Oversee and execute the implementation and account development processes of clients using Sterilmed solutions. Build excellent customer relations with key physicians and hospital personnel. The Associate Account Manager understand account needs and the role that physicians, nurses, support staff and hospital administration play in the sales process to establish plans and solutions that meet short and long term needs.
Responsibilities also include monitoring hospital strategies and marketplace developments and communicate to business partners to develop account strategy. They will be responsible for developing sales plan by account and by category using sales planning tools; sales plans must incorporate risk mitigation. Optimize customer savings by anticipating and/or recognizing account issues and then be able to create, communicate, implement and follow up on a corrective action plan. The Associate Account Manager will meet on a regular basis with hospital administrators, departmental directors and managers in order to review their saving results and explore opportunities for incremental savings by conveying the value proposition. Continually optimize sales revenue at existing customers, particularly via the education/ orientation of physicians and clinical staff to ensure support of Sterilmed programs. Demonstrate the ability to handle customer product questions and objections in a way that is consistent with sales training methodology. The ideal candidate will represent Sterilmed at local conventions and meetings if requested and will need to communicate and work with internal cross functional teams to resolve product issues, develop, assess and launch new products and improve our service approach and solutions. The Associate Account Manager will maintain and update account information and provide sales reports upon request by the Regional Business Director in order to assess the status of account activity and describe trends and/or competitive activity. They will also be responsible for being a subject matter expert on Sterilmed solutions with knowledge of organizational resources available for account development such as Business Conduct Policy, HCC, and other Sterilmed/J&J policies and procedures.
Qualified candidates will have a minimum of a Bachelor’s degree with 2-3 years of sales experience and/or previous Military leadership experience preferred. Knowledge of the medical device industry a plus and proficiency in Microsoft Office is required. All candidates must have a valid driver's license issued in one of the 50 States along with a clean driving record and must be willing to travel as needed or required, depending on the geography. Experience in project oriented selling situations in a high incentive and individual performance culture, along with a documented successful sales performance (high growth, results vs. plan) are preferred.
Proven success with ability to increase service-related sales volume over time through negotiations and managing others through influence is also preferred. Qualified Candidates will possess the ability to educate hospital staff, nurse and physicians on the scientific and financial benefits of the products and services offered