Associate Claims Adjuster
Chesterfield , Missouri
February 14, 2017


This position supports the Metlife’s core values of putting the customer first, being the best, making things easier and succeeding together by providing a caring representative of Metlife to guide the customer through the claim process while working together on process improvements with the customer at the center of all our decisions. 



  • Interview all involved parties to determine the facts of the claim.
  • Document claims file to comply with company guidelines and state regulations.
  • Review factual information to determine coverage and/or liability of all parties to the claim.
  • Manage pending claims to meet company quality criteria.
  • Negotiate and commit to the settlement, and move claim to closure.
  • Resolve complaints, and participate in arbitration and/or grievance procedures.



  • High school diploma/GED; Bachelor’s degree preferred
  • 0-2 years related business experience
  • Required to obtain an adjuster license in some states once hired
  • Strong verbal/written communication skills
  • Excellent time management skills and attention to detail
  • Exceptional customer service skills


Property & Casualty Claims





MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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A little about us:
MetLife offers life insurance, disability income insurance, car insurance, employee benefits and more.

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