• Ensure appropriate, quality and timely medical information responses for therapeutic area
• Identify novel channels for dissemination of medical information
• Support identification and contracting of medical information providers
• Develop and implement medical information support materials in coordination with Global Medical Teams and Medical Communications
• Ensure reporting of potential adverse events and product issues to appropriate teams
• Manage the Medical Information budget for [North America; Brazil/LATAM; Australia/APAC; Europe/CEEMEA]
• Track Medical Information performance in [North America; Brazil/LATAM; Australia/APAC; Europe/CEEMEA]
Ensure appropriate, quality and timely responses to Medical Information requests
• Internally or in collaboration with Medical Communications and Global Medical Teams, develop and ensure communication of timely, accurate responses to unique and escalated inquires
• Coordinate with Global Medical Teams to define and develop medical information materials (e.g. Standard Response Letters, Frequently Asked Questions, AMCP Dossier)
• Monitor performance against medical information key performance indicators
• Implement Medical Information reporting
Identify, contract and manage medical information providers
• Collaborate with Head of North America Medical Information and Regional team members to define medical information system and vendor requirements
• Manage contracting and compliant delivery of vendor services, including call center setup and implementation, ongoing training and reporting
Implement novel channels for dissemination of medical information
• Support implementation of novel MedInfo channels
Education & Experience Requirements:
• A medical or scientific degree is required
• >4 years of experience in the biopharmaceutical industry, preferably within a matrix structure is required
• >2 years of experience within medical affairs, clinical research or PV/safety roles (e.g. Medical Information, Medical Communications, Pharmacovigilance/Safety)
• Experience leading teams is preferred
• Experience managing vendors and complex projects is required
• Good knowledge of medical information best practices, legal and regulatory requirements, Codes of Practice, Standard Operating Practices and guidelines
Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.
Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.
Equal Employment Opportunity
Shire is an equal opportunity employer. Shire evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
EEO is the Law
EEO is the Law - Supplement
Pay Transparency Policy
Shire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.
A little about us:
At Shire, we help people with rare diseases and specialized conditions live their lives to the fullest.