Senior Project Manager(Associate Director), Operational Performance, Global Medical Safety Operations

Janssen Pharmaceutical Research & Development, L.L.C., a member of the Johnson & Johnson Family of Companies, is recruiting for an Associate Director, Operational Performance within Global Medical Safety Operations (GMSO). This position can be located in Horsham, PA, Raritan NJ or High Wycombe, UK.


At the Janssen Pharmaceutical Companies of Johnson & Johnson, what matters most is helping people live full and healthy lives. We focus on treating, curing and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found.  


Janssen Research & Development, LLC discovers and develops innovative medical solutions to address important unmet medical needs in oncology, immunology, neuroscience, infectious diseases and vaccines, and cardiovascular and metabolic diseases. Please visit for more information.  


We are Janssen. Our mission drives us. Our patients inspire us. We collaborate with the world for the health of everyone in it.

The Associate Director, Operational Performance is responsible for the oversight of Global Medical Safety Operations (GMSO) project/process implementation activities and departmental communications. The Associate Director will manage one or more projects within the constraints of scope, quality, time, and cost, to deliver specified requirements to the GMSO organization. This position would be responsible for partnering with internal and external GMSO stakeholders to ensure proper strategy, plan, alignment, integration and visibility of departmental project activities. The Associate Director will ensure all implementation requirements/objectives and deliverables/outcomes are documented and retrievable in support of GMSO’s state of inspection readiness.  The Associate Director will be responsible for oversight of GMSO communications, including dashboards, project trackers and departmental SharePoint sites and portals.

The Associate Director will function independently and will have expert knowledge of applicable regulations and guidelines.  The Associate Director will also work closely with functional area representatives to support the business and may serve as delegate for their manager.


Implementation Activities:

  • Partner with the business functional lines on development of resource strategy resource allocation
  • Drive consensus and decision-making with business lines, senior/functional area management, external GMSO stakeholders as applicable
  • Lead matrixed teams to common solutions
  • Drive timely development of key deliverables by planning and facilitating productive working sessions to create deliverables; share perspectives; push the thinking to create robust deliverables, suggest improvements, and connect the dots.
  • Independently monitors and manages the project progress, project plan and resources identifying efficiencies and improvements while maintaining high quality standards.
  • Monitor progress of project and issues/plans, proactively identifies obstacles, develops contingencies based on risk assessments and influences decision making.
  • Ensure safety deliverable timeliness and quality levels are met through addressing stakeholder alignment, consistency and safety data integrity. 

Project Management/Communications:

  • Assist with all aspects of project/team/departmental meetings, including scheduling, facilitating, reporting, ensuring minutes are taken, etc. and participate in the preparation of materials for presentation to department leadership on progress of projects, issues, mitigations strategies, etc.
  • Maintain visibility on day-to-day activities with project teams
  • Development of departmental dashboards, storyboards, scorecards to increase visibility and clarity of departmental projects, including key achievement and goal tracking.
  • Provide project status reporting to internal and external stakeholders on a regular basis
  • Lead the development of internal/external stakeholder project communications as requested.
  • Lead the GMSO Communications team to ensure clear internal communication of departmental initiatives, including oversight and maintenance of GMSO Portal and SharePoint sites.
  • Manage and facilitate GMSO departmental meetings (including GMSO All Hands Meetings, etc.)

Lead project documentation activities:

  • Documentation of project requirements, objectives and plans, technical documents, storyboards, etc.
  • Create lessons learned documentation post project s as requested
  • Partner with Operational Performance personnel to ensure archival and retrieval of documentation from an inspection readiness perspective.
  • Provide oversight for staff responsible for implementation/project management /communication activities

  • Advanced degree preferred.  Bachelor’s degree required.
  • At least 8 years’ minimal experience in project management is required
  • Experience in Pharmacovigilance, Clinical Profession or allied field with business planning and operational experience in a multi-functional organization preferred.
  • Excellent communication and writing skills demonstrated by the ability to develop clear and concise professional correspondence including formal presentation skills.
  • Experience in quality, compliance, regulatory or finance is an advantage. 
  • An understanding of and experience with multi-cultural working is an advantage.
  • Successful leadership management is required
  • Demonstrated ability of coordinating multi-functional activities in a highly regulated environment resulting in concrete business results and outstanding business partnering required.
  • Proficient knowledge of MS Office products, specifically Visio and MS Project, is required

Primary Location
United States-Pennsylvania-Horsham
Other Locations
Europe/Middle East/Africa-United Kingdom-England-High Wycombe, North America-United States-New Jersey-Raritan
Janssen Research & Development, LLC. (6084)
Job Function
Drug & Product Safety Operations

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