Adecco is assisting a local Client and recruiting for an Associate Fraud Specialist. This position is for Adecco's global payment technology solutions client.
Position: Associate Fraud Specialist
Location: Denver, CO
Duration: Five Months
We are looking to fill the following 1st shifts:
8:00 - 4:30pm 8:00 - 4:30pm 7:30 - 4:00pm 9:00 - 5:30pm 7:30 - 4:00pm 7:30 - 6:00pm
An Associate Fraud Specialist's main priority is to service cardholders via inbound and outbound phone calls in relation to possible fraudulent activity on their Debit card.
Associates must utilize soft skills, be empathetic, ask clarifying questions and provide accurate information.
Associates may permanently block a card to mitigate additional fraudulent activity or remove a block to facilitate legitimate spending at the point of sale.
Either scenario requires strict adherence to procedures in order to ensure a positive customer experience.
EDUCATION AND SKILLS OVERVIEW:
Up to two years' experience in Card Fraud Services or related field.
High school diploma or equivalent.
Excellent oral and written communication skills.
Strong PC knowledge, including MS Office, Word, and Excel.
Strong organizational skills and attention to detail.
Ability to maintain professionalism in stressful and confrontational situations.
How to Apply
Click on "Apply Now" to be considered for this position or any other opportunities with Adecco.
If you have any questions surrounding the application process, please feel free to Arielle Thurston Arielle.Thurston@adeccona.com or 631-844-4993.
Important information: This position is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "apply now" button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.
The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.
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