Associate Product Manager, BlizzCon
Irvine , California
October 19, 2017
Blizzard Entertainment is seeking a team-focused contributor with outstanding management, organization, and communication skills to support the planning and execution of all esports activities for BlizzCon and related programs. The ideal candidate has a background in event management, project management, operations or program/product management and a thorough understanding of esports from both a competitor and business point of view. This candidate must be highly analytical, deadline driven, and have an unwavering quality bar. The ideal candidate should also have a track record of supporting teams, pitching/developing new processes and workflows, and executing complex programs on strict timelines.
  • Support the planning and execution of all esports activities, and act as the secondary point of contact on the esports team, for BlizzCon and related programs
  • Maintain roles and responsibilities for the internal team (across planning and execution) and help execute the overall show staffing strategy
  • Work with internal teams such as Information Technology, Quality Assurance, Customer Service, Public Relations, Community, and the Game Teams to develop comprehensive support plans for all esports components of the show
  • Work with the events team to provide event-specific requirements for the show, including floor plans, furniture, communication channels, office, staffing, etc.
  • Support the global distribution strategy for esports show content and work with the regional teams to secure all necessary regional broadcast partners
  • Support the RFP, vendor selection, and contract process for broadcast production vendors
  • Maintain production standards across each of the esports areas and facilitate the day-to-day management of esports production vendors
  • Communicate regular program updates to stakeholders across the organization for the show, including weekly reports and updates in relevant cross-team meetings
  • Actively champion the needs of sub-teams (e.g., travel, hospitality, legal, etc.) across the company
  • Maintain and develop high level program milestone schedules and work with the project management team to track status throughout the year
  • Facilitate show video and graphics lists for all esports stages and work with teams (both internal and external) to scope content, deliver on time, and route to appropriate stakeholders
  • Support creative direction for lighting, scenic, stage assets, and production across stages
  • Ensure esports needs are properly represented in supporting tools (e.g.,, App, Stream Platforms, etc.)
  • Work to hit program KPIs and drive comprehensive post-event reporting
  • Progress program best practices and guide implementation on other relevant programs
  • Bachelor's degree or relevant experience
  • A minimum of 2 years' experience in program and/or event management
  • A minimum of 1 years' experience in partner or vendor management
  • Deep understanding of esports or event broadcast production and project management
  • Creative thinker with leadership potential, management, and communication skills
  • Prior event organization and budgeting experience
  • Excellent interpersonal and diplomatic skills, while maintaining an ability to always stay focused on the work at hand
  • Able to organize thoughts and make decisions under time constraints and a full work load
  • Passionate player of video games, particularly Blizzard Entertainment games
  • Able for occasional travel, including international travel
  • Strong project management experience
  • Cross-departmental experience

A little about us:
Blizzard Entertainment is a premier developer/publisher of entertainment software, including World of Warcraft, StarCraft, Diablo, and Hearthstone.

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