ASSOCIATE RECORDS SPECIALIST (103520)
Location:
Posted:
November 23, 2016
Reference:
103520
POSITION PURPOSE
The Associate Records Associate works as part of a team in Home Depot's HR Service Center operations that provide prepping, scanning, indexing, quality validation, employment verification and wage verifications of associate records.
The Associate Records Associate:
  • • Receives and Sorts the mail
  • • Catalogues incoming files
  • • Coordinates storage and retrieval of files with Iron Mountain
  • • Prepares documents for imaging
  • • Identifies documents to be purged based on SOP guidelines
  • • Scan documents
  • • Reviews documents for quality
  • • Meet production SLAs
  • • Process wage and employment verifications for associates hired less than 30 days
  • • Process adoption, lost wages, Social Security Administration verifications not feasible via TALX
  • • Provide personnel file, time detail, benefit record, and payroll record for 3rd party subpoenas, legal requests and state wage claims
  • • Assist with the quarterly distribution of unemployment reports and unemployment state audits
  • • Escalates problems
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
  • 70% Processing of daily volumes to include receiving, prepping, scanning , indexing, and auditing of documents to be imaged
  • 20% Processing record request received via mail, fax, and email or Que Web ticket
  • 10% Supporting retrieval of associate records per HR or Legal Requests
NATURE AND SCOPE
Reports to Associate Records Supervisor
No direct responsibility for supervising others
ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements: " />
A little about us:
We recognize that military members are adept, motivated and hardworking. That’s why we made a commitment in 2012 to hire 55,000 veterans in 5 years!

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