Corporate Loan Servicing, Director - Firmwide Operations
Baltimore , Maryland
March 20, 2017
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets.

Firmwide Operations
Firmwide Operations includes Shared Services and Banking Operations (SSBO), Operations Risk and Control, Global Project Group and Metrics, Branch Operations and Divisional Management. Shared Service and Banking Operations delivers industry leading operational solutions by aligning the right functions, people, processes and tools into ten core disciplines offering tailored client service levels that are efficient, controlled and compliant with regulation. Our core disciplines include: Asset Servicing, Cash Management, Client Data Management, Global Banking Services, Loans Servicing, Network Management, Payments (Wireless and Disbursements), Reconciliations, Settlements and Tax Operations. Operations Risk and Control ensure adequate controls are in place, through providing an integrated risk and control framework to govern, assess, mitigate and manage financial and operational risk in Operations.

The candidate for this role will sit on Corporate Servicing team, and be responsible for both independent and team work. The director will be responsible for daily supervision and approval of tasks, regulatory items and oversight of the team.

-Management of team completing day-to-day processing, such as payment reconciliation, servicing oversight, and resolve vendor escalations
-Review and Maintain and abide by detailed and standardized procedures
-Recognize and escalate issues to actively mitigate the risk to the Firm
-Support trading desk and primary desk as needed
-Manage special project tasks as required
-Manange risk and controls
-Mentor Jr. Staff
-Train Employees

-Must have prior management experience managing a team of 5 people
-Must be able to work under pressure and tight deadlines
-Must be willing to work OT as needed
-Prior Loans experience preferred
-Must be able to multi-task and prioritize workload for the team and themself
-Mentor Jr. Staff
-Train employees
-Manage risk and controls
-Must be able to write and procedures and checklists


A little about us:
Since its founding in 1935, Morgan Stanley and its people have helped redefine the meaning of financial services.

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