Banquet Server - Aramark at the Washington State Convention Center
Location:
Seattle , Washington
Posted:
December 13, 2017
Reference:
131959
Overview
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter .

Aramark's leisure group specializes in lodging, recreation, conference centers and meeting services. The scope of our operations includes lodging, conference and meeting space, houseboats and other marine activities, retail merchandise, casual and fine dining experiences, and interpretive tours in some of this country's most pristine protected lands and national parks. We have been active partners with the National Park Service for over 20 years, providing high-quality visitor services in numerous locations across the United States. We are one of the nation's leading managers of conference centers with a strong focus on customer experience. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.

Description
About the Washington State Convention Center
For over 25 years, Washington State Convention Center has been the Northwest's premier meetings and events facility. WSCC welcomes thousands of visitors from around the globe each year, offering award-winning catering menus along with comprehensive, industry-leading services for event planners, exhibitors and guests. Located in the heart of Seattle, a city resonating with innovative minds and a vibrant arts scene, the WSCC is within walking distance of world-class hotels, restaurants, hospitals, and a myriad of the Northwest's best entertainment and attractions options. With a longstanding commitment to sustainability, public art and modern technology, WSCC serves its surrounding community and provides visitors with a truly unique Northwest experience.

Aramark's award winning, all Pro-Chef certified culinary team at the WSCC, works hard to exceed the expectations of every guest. We are the only convention center in the country - and the only banquet operation in the city - to be honored with the NACE "Best On-Premise Catering Event" award. Our chefs create unique, regional dishes, made with locally sourced produce, seafood, meats and wines, in our scratch kitchen. Even the flour used in our in-house bakery comes from no-till farms in Eastern Washington. WSCC and Aramark are committed to the underlying ethical standards that match Seattle's social conscience. What we do in our kitchen for events cannot be duplicated by other convention centers; what we do can only happen in Washington.

We are currently looking for Servers to help us serve and sell guests of the Washington State Convention Center with passion. If this sounds like the right opportunity for you, please apply today.
You must be willing to work event based hours which may include; Days, nights, evenings, weekends and holidays.

Position Summary:
The server establishes a welcoming atmosphere from the minute they first greet guests at their table. The server delivers food and carries service trays while demonstrating exemplary guest service skills. This position requires individuals with the ability to be service-minded and committed to providing outstanding guest satisfaction.

Essential Functions:
  • Greet guests immediately as they arrive at their tables
  • Maintain a watch for underage patrons by checking the identification of customers to ensure they meet alcohol age legal requirements
  • Carry service tray in order to deliver and serve food and beverages to table
  • Work with bartenders in order to process drinks orders
  • Work with kitchen staff to coordinate and collect orders efficiently
  • Complete all bussing attendant duties when required
  • Maintain positive attitude in high stress situations
  • Go the extra mile and follow through to ensure guest satisfaction
  • Must be able to work with diverse populations in a supportive and positive manner
  • Diplomatically handle guest complaints - always be polite and maintain a professional manner
  • May be required to train other employees, educating them on menu items and other aspects of the role
  • The server will work at banquets and special functions - serving and keeping food & beverage areas stocked
  • The server will be required to prepare banquet facilities by setting up and breaking down chairs, tables, buffets, center pieces
  • May be required to set up china, glassware and place settings
  • Must be flexible and willing to work a varied schedule
  • Know and abide by all state liquor laws
  • Other duties as assigned
  • Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
  • Report to work on time and in complete uniform
  • Other duties as assigned
Status and Scope:
  • Reports to the Catering Manager
  • Position requires a strong customer service focus, strong communication skills and a positive attitude
  • Must be able to work efficiently - prepared to help wherever needed
  • Must have the ability to lift food trays


Qualifications
Qualifications:
  • Must meet state regulations for alcohol serving age
  • Should be able to work all department shifts
  • Previous restaurant and food service experience
  • Outgoing personality and friendly manner
  • Must complete Serve Safe Food Handlers certification
  • Must be fluent in the English language both spoken and written - able to read & interpret documents such as safety rules, Aramark Alcohol Regulations, operating and maintenance instructions and procedure manuals
  • Minimum of 1-2 years Serving experience is required
Travel Requirements: Little or No Travel (>10%)

Lifting Requirements:
MEDIUM - Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

A little about us:
At Aramark, we believe that each of our employees can play an important role in creating the great experiences that become lasting memories.

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