Barista Lead Worker-Cap 1 Cafe Santa Monica

  • Company: Aramark
  • Location: Los Angeles, California
  • Posted: August 10, 2017
  • Reference ID: 131411
About Aramark
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at or connect with us on Facebook and Twitter.

Essential Tasks and Responsibilities:
  • Oversee and assist in beverage items for the day and dating products
  • Maintain daily temperature logs
  • Alert management and pull food items that do not meet quality expectations
  • Complete opening and closing station checklists
  • Greet customers as they approach and leave
  • Ask customers about the quality of their service and handle any complaints (with assistance from the manager on duty) while maintaining a positive attitude and smile
  • Oversee and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators)
  • Ensures that all work areas and serving utensils are cleaned and sanitized

Additional Job Functions:

  • Perform task as requested by your manager on a weekly, bi-weekly or monthly basis
  • Completion of any task requested by a supervisor or member of the Aramark management team.
Supervisory Responsibilities: Oversee and direct the employees working to ensure timely and effective service of the customers. Oversee opening and closing procedures, including assigning cash drawer & counting and balancing drawer at the end of your shift

Required Qualifications:
  • Great customer service and communication skills
  • Strong leadership and supervisory skills
  • Ability to work in a team environment
  • Serve Safe Certification
  • Ability to follow detailed written and verbal instructions
Desired Qualifications:
  • Food service experience
  • High school education or equivalent
Work Environment: Most often works in front-of-house. Requires frequent
lifting/transporting hot food items, ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions. Involves repetitive motion.

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