Beauty Advisor

Job Description
To carry out all functions necessary in providing exceptional customer service, suggesting products to customers and merchandising in the cosmetic department. To carry out all cosmetic-related duties delegated by the Store Manager.

Required Qualifications
Must be at least 16 years of age

Must have the ability to perform the following tasks:

Customer Service/Sales Building
  • Greet all customers who enter the department using Eyes, Hi’s and Help at all times
  • Develop relationships with customers to promote repeat customers and build sales
  • Assist customers with questions, problems and complaints
  • Maintain knowledge of specific vendor products and services to assist customers in selecting the product that best meets their needs
  • Suggest additional products and services to customers
  • Maintain customer confidentiality

  • Train new cosmetic crew members
  • Complete all necessary training and certifications for the Beauty Advisor position
  • Obtain all communication relative to the department from Store Manager (minimum weekly)
  • Utilize all communication and organizational tools available
  • Complete “Beauty Care Department Walkthrough” on a weekly basis
  • Update the Beauty Care Binder as directed
  • Organize and maintain Beauty cycle sign box
  • Organize and order Beauty supplies
  • Lift 35-40 pounds
  • Educate self on Beauty Care products
  • Give feedback regarding the category to Manager and Beauty Advisor Coordinator
  • Follow all Loss Prevention measures
  • Lead and participate in cosmetic planogram teams

  • Perform ordering procedures in the cosmetic category based on Area/Region guidelines
  • Assist Store Manager in ordering promotional merchandise
  • Put up the delivery in the cosmetic department
  • Work all overstock and basic/regularly carried pre-packs to homes prior to ordering
  • Order product for seasonal times of the year based on Region/District trends
  • Face and dust the SSU regularly
  • Price/date code new pre-packs
  • Work overstock and regularly carried items into the homes
  • Remove old non-regularly carried product for return or markdown
  • Review pre-packs weekly for proper signing
  • Utilize signing and Point-of-Purchase materials
  • Re-merchandise power wings/j-hooks
  • Fill in permanent power wings/j-hooks

Department Maintenance
  • Face and dust the department daily (i.e. ensure merchandise is in proper location, clean base shelves, etc)
  • Process product withdrawals as needed
  • Complete planograms and updates, ensuring correct planogram size/version
  • Ensure price accuracy in the cosmetic department
  • Take action based on “Weekly Management Bulletin” and company directives
  • Maintain color chips, cabinetry and fixturing
  • Maintain fragrance testers and special testers signing (NY stores)
  • Maintain front runners, POS labels and inventory control clips
  • Pull and process damages as needed
  • Communicates fixture needs to Beauty Advisor Coordinator

Preferred Qualifications
  • Previous retail experience

  • High school diploma or equivalent preferred

    Business Overview
    CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

    CVS Caremark is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW

    Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Caremark