Behavioral Health EAP Consultant I/II/III - Wed-Sun (After-Hours Shift) - Immediate Telecommute Nationwide - LCSW, LMFT, LPC, LMSW, LMHC, RN - 137018
Location:
Salt Lake City , Utah
Posted:
November 23, 2017
Reference:
82200684
/Your Talent. Our Vision./At Anthem Blue Cross and Blue Shield, a proud member of the Anthem, Inc. family of companies, it's a powerful combination, and the foundation upon which we're creating greater care for our members, greater value for our customers, and greater health for our communities. Join us and together we willdrive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve.

Title:Behavioral Health EAP Consultant I / II / III
Location:Immediate Telecommute (Denver, CO preferred)

Hours: (Mountain Time):

Wednesday: 4:30pm - 10:00pm

Thursday: 4:30pm - 10:00pm

Friday: 4:00pm - 9:00pm

Sat/Sun: 9:00am-9:30pm

Please Note: This position may be filled at either the Consultant I, II, or III Level. Manager will determine level based upon the skills and relative experience of selected candidate as indicated by qualifications listed

Behavioral Health EAP Consultant I
Responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives.

Primary duties may include, but are not limited to:

Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action.
Provides telephone crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).
Manages Critical Incident Stress Debriefing requests.
Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.
Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.

Behavioral Health EAP Consultant II

Responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives.

Primary duties may include, but are not limited to:

Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action.
Provides telephone crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).
Manages Critical Incident Stress Debriefing requests.
Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.
Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation.
Provides employer consultation to supervisors, managers, and Human Resources of the EAP contracted organization.
Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.

Behavioral Health EAP Consultant III

Responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives.

Primary duties may include, but are not limited to:

Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action.
Provides telephone crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).
Manages Critical Incident Stress Debriefing requests.
Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.
Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation.
Provides employer consultation to supervisors, managers, and Human Resources of the EAP contracted organization.
Provides advanced consultation to designated client representatives.
Integrates callers with appropriate EAP services and referrals for the most complex cases.
Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.

Behavioral Health / EAP Consultant I

Requires 3-5 years of direct psychiatric and/or substance abuse experience; or any combination of education and experience, which would provide an equivalent background. Current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMSW, or LMHC, LMFT, or RN in applicable state(s) required. Masters degree preferred.

Behavioral Health / EAP Consultant II

Requires 5-7 years of direct psychiatric and/or substance abuse experience and prior managed care experience; or any combination of education and experience, which would provide an equivalent background. Current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMSW, or LMHC, LMFT, or RN in applicable state(s) required. Masters degree preferred.

Behavioral Health / EAP Consultant III

Requires 7 plus years of direct psychiatric and/or substance abuse experience and managed care experience; or any combination of education and experience, which would provide an equivalent background. Current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMSW or LMHC, LMFT, or RN in applicable state(s) required. Masters degree preferred.

/Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine, and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company please visit us atwww.antheminc.com/careers//. EOE. M/F/D/V./

Job Medical

Equal Employment Opportunity Statement
Anthem, Inc. will recruit, hire, train and promote persons in all job titles without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or other status protected by applicable law. In addition, all personnel actions such as compensation, promotion, demotion, benefits, transfers, staff reductions, terminations, reinstatement and rehire, company-sponsored training, education and tuition assistance, and social and recreational programs will be administered in accordance with the principles of equal employment opportunity.

Title: Behavioral Health EAP Consultant I/II/III - Wed-Sun (After-Hours Shift) - Immediate Telecommute Nationwide - LCSW, LMFT, LPC, LMSW, LMHC, RN - 137018

Location: utah-Salt Lake City

Other Locations: CO-Denver

Requisition ID: 137018

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