As a Benefit Relationship Manager (BRM), you will captain the strategic documentation and deployment of our clients’ prescription benefit plan designs. The BRM affords you the opportunity to gain valuable leadership experience through managing project teams. You will be seen as a client problem-solver and will bring innovation solutions for high profile pharmacy benefit management (PBM) clients. You will accomplish this by:
- Building relationships with key client stakeholders through a consultative approach to fully understand client benefit plan design needs.
- Translating client needs and requirements to internal CVS Health teams such as Benefits Coding and Quality Analysis
- Facilitating internal and external meetings and presentations to provide status updates and make decisions relative to client benefit setup.
As a BRM, your success will be driven by exceeding client satisfaction score targets as well as contributing to reduced service warranty payments to clients. Your healthcare industry knowledge in the areas of Formulary Management, Drug Utilization Management, and Reimbursement and Claims Adjudication will also contribute to your success. As a BRM, you will operate in a fast-paced environment with tight deadlines so ability to operate autonomously and make key decisions is imperative. The contributions you will make as a BRM will position CVS Health as a leader in client satisfaction and service in the PBM marketplace. 516343
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