The Benefits Verification Supervisor participates and supervises all functions of the benefits verification process for participants. The Supervisor supervises and supports a team of Benefits Research Representatives who conduct a detailed benefits eligibility verification and investigation for new and existing CVS Specialty participants in a high-volume, fast pace environment. Must have a comprehensive understanding of payer requirements for both medical and pharmacy benefits. Validates the accuracy of the team's work and ensures that individual and department performance goals are met.
The Supervisor interfaces with a variety of internal and external customers including patients, physicians, account mangers, sales, pharmacy managers, contingent workforce managers, manufacturer representatives, reimbursement and upper management.
The Supervisor participates and leads process improvements, team building activities and drives employee engagement, which includes creating an inclusive environment whereby all colleagues are able to unleash their full range of skills, talents and perspectives, ensuring we are the best pharmacy innovation company.
The ideal candidate is flexible Monday- Friday from 8am-8pm.
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