What are the top 5-10 responsibilities for this position (please be detailed on what they will be doing day to day)
1. Taking messages from patient trying to contact the call center
2. Returning patient messages on the phone
3. Explaining patient financial responsibility
4. Reviewing account information on account hospital systems
5. Providing patients payment options and offering financial assistance when applicable
What type of education will this candidate need .... Minimum High School or equivalent
Is this person part of a team ...this person will be a part of our call center team of representatives and will be assigned her own PC, Phone and workstation, teamplayer is a must!
What software skills are needed ...this person needs PC, phone skills, problem solving, troubleshooting and excellent communication skills is a must
What are the hours Monday through Friday 9am-5pm during training after that Monday through Thursday 4-8pm Friday 1pm-5pm
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