Collectors that have some medical billing or collections background with commercial and or Medi-Cal insurance exposure and someone that has done appeals with the insurance company.
Responsible for working the outstanding AR (accounts) to get payments. They are responsible for calling the insurance companies and following up on claims or appeals, they review contracts to make sure the claims are paid correctly and if over paid refund and if not short paid send appeals the insurance company. They work on payer portals or on our Zirmed electronic billing system. They resubmit claims that are not on file and when asked they will need to discuss accounts with their managers whenever asked. Work a minimum of 30 invoices a day.
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