Billingual Customer Service
Location: Port St. Lucie, Florida
Posted: January 28, 2017
Reference ID: 1057500941
Adecco is currently assisting a local client in their search to fill a Customer Service Rep job in Port St. Lucie. This is a temp to hire opportunity. Apply Now if you meet the qualifications listed below!
Responsibilities for this Customer Service Rep job include:
Obtains current patient information from established and new patients.
Accurately enters/updates patient information Identifies payer source, and Assists patients with completion of paperwork Reviews Scheduling System for needed updated Schedules appointments.
Identifies patients by date of birth and name in computer system.
Creates new account if patient not in the system.
Schedules and re-schedules appointments as needed.
Routinely demonstrates superior customer service skills.
Answers telephone in a timely and polite manner, preferably within three rings.
Communicates with customers in a courteous, professional, cooperative and mature manner.
Accurately takes messages and conveys information to recipient.
Transfers call to physicians and nurses when medically indicated.
Protects/observes patient confidentiality per policies and procedures.
• Accurately imports registration documents into patient's electronic health record.
High School Diploma or equivalent
Bilingual preferred (Spanish)
Strong data entry skills
Must be detail oriented with good interpersonal and customer service skills.
Medical/dental office or medical scheduling knowledge a plus.
Ability to effectively interact with physicians, patients and other staff members.
Demonstrates knowledge of proper, safe, efficient usage of current office equipment/software.
Applicants must be available 11 am to 8 pm Monday through Saturday. Schedules are made three weeks in advance.
Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.
Click on Apply Now to be considered for this Customer Service Rep job in Port St. Lucie or you can visit our website www.adeccousa.com to search for other opportunities that are currently available.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled