Business Account Specialist
Location:
West Allis , Wisconsin
Posted:
October 18, 2017
Reference:
463641-1A

What you’ll be doing...

You’ll be part of our Business to Business sales team building our client-base and making our current customers even happier. You’ll have responsibility for prospecting, selling, sales support, and problem resolution for business accounts in your area. The client experience will be in your hands as you interact with customers and prospects to drive revenue growth and business success while ensuring first-class customer service.

  • Hunting for new business and partnering with the sales team to close the sale.
  • Finding ways to expand business with existing customers.
  • Designing programs about our products that will “wow” our customers.
  • Resolving customer problems and recommending solutions.
  • Managing sales tracking and making appointments for the team.

Sales Results: Generates leads and prospects new business as well as creates new service opportunities with the existing customer base. Carries “paper” quota” for 100% completion of all sales related tasks which are quantifiable, i.e.: prospecting and new appointments.

Customer Retention: Responds to requests from field sales staff for information i.e.; price plan analysis and customer information while providing administrative and sales support, i.e.; proposals, marketing information, handling customer service issues, problem solving and follow-up on customer service issues; develops and coordinates customer training, education, and support regarding wireless phones, accessories and services. Provides pre-sale and post-sale support. Assists with seminars, trades shows, customer on-sites and attends when required.

Order Processing: Processes all appropriate documentation for new orders/renewals and ensures policies and procedures are met with regard to sales activations. Ensures equipment activation and delivery. Supports customer extranet activations.

Training / Meetings: Continuously update knowledge of wireless products, services and industry trends. Participate in training opportunities on products and services and attend sales meetings.

What we’re looking for...

You have the drive and enthusiasm to win new business. You don’t mind cold-calling potential customers because meeting new people and discovering their needs is what you enjoy. Closing a sale takes initiative and you know just how to follow up and follow through so nothing gets missed. The idea of solving customer problems with first class technical solutions energizes you. A fast-paced environment when you are multi-tasking to get everything done is where you do your best work.

You’ll need to have:

  • Bachelor’s degree or one or more years of work experience.
  • One or more years of relevant work experience.
  • A valid driver’s license.

Even better if you have:

  • Demonstrated ability to meet and exceed sales targets – you find opportunities, communicate well with customers, negotiate, and sell solutions.
  • Experience working with customers to solve their problems and create sales – you can easily help multiple customers at the same time.

Bachelor’s Degree or equivalent work experience preferred.
Experience in sales or customer service with business accounts required.
Understanding and knowledge of communications industry and related products & services.
Strong cold-calling and lead generation capabilities preferred.
Familiarity with billing systems and order entry systems a plus.
The ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking with minimal supervision.
Excellent interpersonal, written and oral communication skills.
Effective use of PC including Microsoft Office required.
Effective negotiation and closing skills required.

Good driving record with proof of insurance.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.


A little about us:
Verizon is one of the largest communication technology companies in the world.

Know someone who would be interested in this job? Share it with your network.