Sr. Account Manager for Supply Chain/Healthcare
Location:
Posted:
January 11, 2017
Reference:
16009060/2-en-us

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. McKesson Enterprise Information Solutions provides hospitals and health systems with comprehensive electronic health record solutions, expert consulting and world-class infrastructure and hosting services to enable them to succeed under health reform and beyond. Our portfolio includes our highly rated Paragon® hospital information system, plus proven solutions for revenue cycle management, supply chain management, document management, intelligent coding, laboratory, surgery and managed services to help maximize the total value of information technology.


Every single McKesson employee contributes to our mission—by joining McKesson Enterprise Information Solutions you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.


We understand the importance of a system that works together. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies.


Join our team of leaders to begin a rewarding career.



Current Need

This role is to ensure clients are fully leveraging the functionality of McKesson’s Strategic Supply Sourcing (MSSS) solution.  The person in this role will assist with the deployment of MSSS, serve as the voice of the customer to Product Management, analyze customer data to identify savings opportunities and conduct quarterly business reviews to monitor key metrics.  This role will require you to understand the issues and challenges our customers face.   You will be advising them in a consultative role to help solve their pain points, identify potential savings opportunities and drive efficiency with the deployment of MSSS.   



Position Description

 

  • Serves as overall customer relationship owner fostering a trusted advisor relationship

 

  • Participates in key customer meetings during the deployment and post deployment

 

  • Conduct quarterly business reviews

 

  • Maintains relationship with customer Project Sponsor

 

  • Reviews customer value analysis processes and provides recommendations based on MSSS

 

  • Analyze customer spend and contract data to identify and maximize savings opportunities

 

  • Identifies areas of potential savings, develop monitoring metrics, and works with the customer to review

 

  • Assists customer with detailed data merges, if necessary

 

  • Assists customer with high level process reviews current and future state to align with best practices

 

  • Provides customer education on normalized/optimized data

 

  • Works with customer to gather and load all contracts

 

  • Creates scorecards and conducts quarterly business reviews to identify areas of potential savings

 

  • Maintains detailed knowledge of the product and all configuration options
  • Identifies and works with customer to be a reference sites
  • Ensures customer satisfaction for renewal of contract after initial term

 


 

Qualifications

Minimum Requirements
5+ years technical product sales experience

Critical Skills
  • 5+ years’ experience in account management consulting and/or supply chain and/or healthcare industry
  • Knowledge of healthcare contracting process (GPO, Supplier and Manufacturer Contracts)
  • Experience with healthcare MMIS solutions (McKesson Paragon, PMM, and MSCM), Lawson, etc.

 

Additional Knowledge & Skills
  • Proficient in Microsoft Office applications
  • Excellent oral and written communication skills to effectively interact with internal and external customers and department staff
  • Distinctive problem solving and project management skills
  • Excellent communication skills and comfort interacting with top hospital leadership
  • Must be able to multi-task and work in fast-paced environment
  • Detail-oriented and thorough
  • High level of analytical ability

Education
4-year degree in business or related field or equivalent experience


Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement
No agencies please.

A little about us:
McKesson is in business for better health.

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