Business Analyst
Towson , Maryland
November 22, 2016
Are you looking for a new role in IT as a Business Analyst? Robert Half is looking for a skilled Business Analyst for a client in the Baltimore/Towson area. Our client is looking for someone to come in the door and be effective IMMEDIATELY! If the below description sounds like something you might be interested in, please email your resume to or call at 410-783-6290. The business analyst should have a high-level understanding of eCommerce and related business process. The BA should possess the ability to quickly understand the business model and be able help business users think through all possible scenarios. Working closely with the business groups, the BA should constantly communicate to the technical team, the possible technical solutions that the business might need to make their processes efficient. The BA should identify and design templates for documenting requirements based on platforms, like eCommerce, Mobile development and others. Duties: •Responsible for elicitation, analysis, and documentation of business requirements. •Research and exploration of user requirements, costs and benefits in support of documentation required for the demand management process. •Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs. •Analyze detailed system factors including input/output requirements, information and paper flow, hardware and software needs. •Analyze soft system factors including: roles, responsibilities, policy, culture, etc. •Evaluate the impact of potential software and process changes on the organization. •Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements. •May conduct system demonstrations and training sessions, as well as participate in design/review of training content. •Plays a third level support role by helping to troubleshoot and resolve issues with production systems. •Effective in a variety of formal/informal presentation settings: one-on-one, small and large group. •Participates in associate meetings and communicates any concerns to management. Requirements: •A Bachelor's Degree in Computer Related or Business related field or equivalent experience •Experience in Business Analysis can be substituted for education •Detail oriented, proactive, creative, efficient and an active listener •Intermediate level abilities in Excel, Outlook, Powerpoint, Visio and Word •Ability to work on simultaneous projects and to learn new systems and tools •Ability to communicate effectively to both technical and non-technical audiences in written and non-written format •Ability to work with all levels of associates and in a team environment •Ability to work with minimal supervision in a very dynamic environment •Knowledge of the change management process and the software development life cycle •Experience with mobile applications and working knowledge •Working knowledge of eCommerce solutions, functions, business practices and of application integrations in a Web environment. •A minimum of 5 years experience of Hybris, Fiori, Salesforce etc. or other similar platforms •Knowledge of Commerce platform areas like payment, product data, order management, web analytics, content management, promotions, search and etc.

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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