Business Analyst

The Senior Salesforce Business Analyst role will own projects and system enhancements through the entire life cycle from requirements gathering to implementation and support.

Responsibilities: • Partner with key business customers to understand business problems in order to assess and propose/design process and technology solutions • Lead major system design efforts and manage key deliverables • Evaluate business requirements to identify gaps, interdependencies and reconcile conflicts with proposed solutions • Advise business owners on best practices in Salesforce.com application configuration, security/permissions, workflow, customizations and data validation. • Coordinate change control management and processes with other systems administrators and analysts • Validate solutions and execute testing with end user community • Analyze business requests and understand business requirements. Work with various technical staff members to determine possible solutions and communicate business and system impacts • Provide ongoing Salesforce.com business operations and administrative support to users

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